Office Manager - PS 15

The Child Center of NY; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical/Dental/Vision Insurance

401k Pension and Employer Contribution

Flexible Spending and Commuter Benef.)

Employer paid short-term & long-term  

Life and AD&D insurance

Job summary

The Child Center of NY is seeking an Office Manager to organize and coordinate office operations across programs, ensuring efficient use of resources and services. This role supports enrollment, information dissemination, and timely responses to inquiries.

Candidates should have a High School diploma or equivalency, strong Microsoft Office skills, and the ability to plan, multi-task, and communicate effectively while maintaining confidentiality in a HIPAA framework.

Qualifications

• High School diploma or equivalency required.
• Proficiency in Microsoft Office.
• Strong leadership, collaborative and diplomacy skills.
• Excellent oral and written communication skills.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

Responsibilities

• Performs registration/enrollment/intake of families and children for services.
• Coordinates and distributes program information.
• Handles customer inquiries and/or complaints in a courteous and timely manner.
• Maintains DYCD Online systems (i.e. inputting participant information, attendance, activity schedule, holiday programming schedules, etc.).
• Prepares and maintains student files.
• Prepares statistical data for monthly board reports.
• Monitors and maintains office supply inventory including ordering supplies.
• Performs other related duties as assigned.

Skills

Microsoft Office

Leadership

Communication skills

Clerical procedures

Time management

Independent work

HIPAA compliance

Education

High School diploma or equivalency

Job description

Company Overview

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC's most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.

Summary

The Office Manager is responsible for the organization and coordination of office operations, procedures and resources to ensure optimal efficiency of the program and Agency.

Essential Functions

• Performs registration/enrollment/intake of families and children for services.
• Coordinates and distributes program information.
• Handles customer inquiries and/or complaints in a courteous and timely manner.
• Maintains DYCD Online systems (i.e. inputting participant information, attendance, activity schedule, holiday programming schedules, etc.).
• Prepares and maintains student files.
• Prepares statistical data for monthly board reports.
• Monitors and maintains office supply inventory including ordering supplies.
• Performs other related duties as assigned.

Supervisory Responsibilities

• None

Qualifications

• High School diploma or equivalency.
• Knowledge of clerical practices and procedures.
• Proficiency in Microsoft Office.
• Strong leadership, collaborative and diplomacy skills.
• Excellent oral and written communication skills.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

Job Behavioral Expectations

• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods and processes needed to perform the job. Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal amount of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.

Physical demands and work environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands

While performing the duties of this job, the employee is occasionally required to walk, sit for long period of time; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment

• Work is performed in an office environment with normal heating and cooling.

We Also Offer

• Generous Paid Time Off
• Medical/Dental/Vision Insurance
• 401k Pension and Employer Contribution
• Flexible Spending and Commuter Benefits Accounts
• Employer paid short-term & long-term disability, life and AD&D insurance
• Commuter Benefits
• Employee Assistance Program

The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V