Program Operations Lead - Afterschool & Community Programs

Commonpoint; New York (NY); On-site; USD 30,000 - 41,000; Part time

Job summary

Commonpoint is seeking an Assistant Program Director to support the Program Director in daily operations, ensuring high-quality programming and staff supervision. You will coordinate logistics, supervise frontline staff, and help maintain a safe, welcoming environment for participants and families across multiple sites.

The role emphasizes collaboration with the Program Director and Content Specialist, adherence to funder requirements, and overseeing program activities when needed.

Qualifications

• Associate's degree required; Bachelor's degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or related field preferred.
• Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings.
• Previous experience providing staff supervision, operational support, or program coordination preferred.
• Experience supporting daily program operations, participant engagement, family communication, and staff supervision.
• Strong organizational, communication, customer service, and problem-solving skills.
• Bilingual skills are welcomed.

Responsibilities

• Support the day-to-day implementation of program operations and activities.
• Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours.
• Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations.
• Conduct attendance outreach, routine family communication, and participant engagement efforts.
• Monitor daily program implementation and ensure timely follow-through on assigned operational priorities.
• Coordinate program operations during assigned hours, escalating operational or programmatic concerns to the Program Director as appropriate.

Skills

Organizational skills

Communication skills

Customer service

Problem-solving

Education

Associate's degree required

Job description

Commonpoint is seeking an Assistant Program Director to support the Program Director in daily operations, ensuring high-quality programming and staff supervision. You will coordinate logistics, supervise frontline staff, and help maintain a safe, welcoming environment for participants and families across multiple sites.

The role emphasizes collaboration with the Program Director and Content Specialist, adherence to funder requirements, and overseeing program activities when needed.