Program Operations Lead - Adolescent Mental Health

Adolescent Wellness Academy; Kendall West (FL); Vor Ort; USD 60.000 - 80.000; Vollzeit

Zusammenfassung

Adolescent Wellness Academy (AWA) in Kendall, FL, seeks a Program Operations Manager to lead a PHP/IOP adolescent mental health program on-site. This full-time role manages daily operations, supervises Wellness Coordinators, and maintains a safe, structured environment for teens and families.

You will coordinate staff schedules, support intake, and partner with therapists and families to ensure a consistent client experience while upholding documentation and safety standards.

Qualifikationen

• 2+ years in education, youth services, behavioral health, program management, or operations leadership
• Supervisory or team leadership experience
• Strong organization and ability to juggle shifting priorities
• Confidence giving feedback and holding staff accountable
• Calm, solutions-focused approach to crisis situations
• Strong attention to documentation, policy, and safety
• Ability to connect with adolescents while maintaining structure and boundaries
• Eligible for DCF and AHCA Level 2 background screening and drug testing
• Bachelor's degree preferred; equivalent experience considered

Aufgaben

• Lead daily PHP/IOP program operations in a safe, structured environment
• Supervise and coach Wellness Coordinators with clear expectations and accountability
• Manage staff scheduling, coverage, attendance, census, and intake coordination
• Guide the team in responding to adolescents' behavioral and emotional needs
• Partner with therapists, clinical leadership, and families on a consistent client experience
• Monitor documentation, incident reporting, safety protocols, and regulatory compliance
• De-escalate challenges calmly and keep the program on track through change
• Coordinate facility, supply, and administrative needs

Kenntnisse

Leadership

Team management

Organization

Crisis management

Documentation

Adolescent engagement

Policy adherence

Ausbildung

Bachelor's degree preferred

Jobbeschreibung

Adolescent Wellness Academy (AWA) in Kendall, FL, seeks a Program Operations Manager to lead a PHP/IOP adolescent mental health program on-site. This full-time role manages daily operations, supervises Wellness Coordinators, and maintains a safe, structured environment for teens and families.

You will coordinate staff schedules, support intake, and partner with therapists and families to ensure a consistent client experience while upholding documentation and safety standards.