Teen Mental Health Programs Operations Lead

Adolescent Wellness Academy; Kendall (FL); Presencial; USD 60 000 - 85 000; Tempo integral

Resumo da oferta

Adolescent Wellness Academy (AWA) in Kendall, FL, is seeking a Program Operations Manager to lead daily PHP/IOP operations on-site. You will supervise Wellness Coordinators and manage scheduling, census, and intake while ensuring a safe, structured environment for teens and families.

You will collaborate with therapists and families to provide a consistent client experience and oversee documentation and safety protocols in a regulated setting.

Qualificações

• 2+ years in education, youth services, behavioral health, program management, or operations leadership.
• Supervisory or team leadership experience.
• Strong organization and ability to juggle shifting priorities.
• Calm, solutions-focused approach to crisis situations.
• Eligible for DCF and AHCA Level 2 background screening and drug testing.
• Bachelor's degree preferred; equivalent experience considered.

Responsabilidades

• Lead daily PHP/IOP program operations in a safe, structured environment.
• Supervise and coach Wellness Coordinators with clear expectations and accountability.
• Manage staff scheduling, coverage, attendance, census, and intake coordination.
• Guide the team in responding to adolescents' behavioral and emotional needs.
• Partner with therapists, clinical leadership, and families on a consistent client experience.
• Monitor documentation, incident reporting, safety protocols, and regulatory compliance.
• De-escalate challenges calmly and keep the program on track through change.
• Coordinate facility, supply, and administrative needs.

Conhecimentos

Team leadership

Organizational skills

Documentation & compliance

Crisis management

Communication with families

Formação académica

Bachelor's degree preferred

Descrição da oferta de emprego

Adolescent Wellness Academy (AWA) in Kendall, FL, is seeking a Program Operations Manager to lead daily PHP/IOP operations on-site. You will supervise Wellness Coordinators and manage scheduling, census, and intake while ensuring a safe, structured environment for teens and families.

You will collaborate with therapists and families to provide a consistent client experience and oversee documentation and safety protocols in a regulated setting.