Program Operations Manager, Adolescent Mental Health

The Adolescent Wellness Academy; Kendall, Northern (FL, KY); Híbrido; USD 65 000 - 85 000; Tempo integral

Resumo da oferta

Adolescent Wellness Academy in Kendall, FL is seeking a Program Operations Manager to lead the daily PHP/IOP program operations, ensuring a safe, structured environment where teens and families thrive. You will supervise Wellness Coordinators, manage staff scheduling and intake coordination, and partner with therapists and families to deliver a consistent client experience.

The role demands strong organizational skills, crisis calmness, and a commitment to documentation and safety in a dynamic

Qualificações

• Minimum 2+ years in education, youth services, behavioral health, program management, or operations leadership.
• Previous supervisory or team leadership experience.
• Strong organization and ability to juggle shifting priorities.
• Comfort with giving feedback and holding staff accountable.
• Calm, solutions-focused approach to crisis situations.
• Attention to documentation, policy, and safety.
• Ability to connect with adolescents while maintaining structure and boundaries.
• Eligible for DCF and AHCA Level 2 background screening and drug testing.
• Bachelor's degree preferred; equivalent experience considered.

Responsabilidades

• Lead daily PHP/IOP program operations in a safe, structured environment.
• Supervise and coach Wellness Coordinators with clear expectations and accountability.
• Manage staff scheduling, coverage, attendance, census, and intake coordination.
• Guide the team in responding to adolescents' behavioral and emotional needs.
• Partner with therapists, clinical leadership, and families on a consistent client experience.
• Monitor documentation, incident reporting, safety protocols, and regulatory compliance.
• De-escalate challenges calmly and keep the program on track through change.
• Coordinate facility, supply, and administrative needs.

Conhecimentos

Program operations management

Supervisory experience

Organizational skills

Crisis management

Documentation and safety focus

Formação académica

Bachelor's degree preferred

Descrição da oferta de emprego

Adolescent Wellness Academy in Kendall, FL is seeking a Program Operations Manager to lead the daily PHP/IOP program operations, ensuring a safe, structured environment where teens and families thrive. You will supervise Wellness Coordinators, manage staff scheduling and intake coordination, and partner with therapists and families to deliver a consistent client experience.

The role demands strong organizational skills, crisis calmness, and a commitment to documentation and safety in a dynamic