Program & Operations Coordinator

Volunteers of America Delaware Valley; Philadelphia (Philadelphia County); On-site; USD 70,000 - 95,000; Full time

Job summary

Volunteers of America Delaware Valley is seeking a qualified supervisor for ISSI/Step Down/OMH services in Philadelphia, PA. The role focuses on overseeing program operations, staff supervision, and compliance with reporting and safety requirements.

The ideal candidate holds a Bachelor's in Human Services with five years of management experience, and must have strong communication and organizational skills, plus a valid driver's license.

Qualifications

• Bachelor's degree in a Human Services field and five years of management experience.
• Demonstrated mastery of program, case management, and fiscal management.
• Strong oral and written communication and organizational skills required.
• Valid driver's license required.

Responsibilities

• Facilitate regular House Meetings.
• Complete required reports and other documentation as needed.
• Schedule and coordinate monthly fire drills and oversee facility cleanliness, facility maintenance and safety compliance.
• Monitor use of agency vehicles and ensure preventative maintenance.
• Oversee monthly staff schedules and overtime for direct reports.
• Supervise staff and conduct performance evaluations.
• Coordinate workshops and on-site training for clients and staff.
• Support the Director with team-building efforts.
• Develop resource proposals and assist with funding proposals.
• Monitor medication logs for clients and maintain medication inventory.
• Oversee meal planning and food supply inventories.
• Maintain relationships with funding and regulatory agencies and other stakeholders.
• Aim to improve productivity, efficiency, and cost management.
• Maintain professional knowledge by attending workshops and networking.
• Attend staff meetings, supervisory conferences, and trainings.

Skills

Program management

Case management

Fiscal management

Resource development

Community relations

Oral and written communications

Organization skills

Education

Bachelor's degree in Human Services

Tools

Microsoft Office

Microsoft Access

Microsoft Excel

Microsoft Word

Job description

Volunteers of America Delaware Valley is seeking a qualified supervisor for ISSI/Step Down/OMH services in Philadelphia, PA. The role focuses on overseeing program operations, staff supervision, and compliance with reporting and safety requirements.

The ideal candidate holds a Bachelor's in Human Services with five years of management experience, and must have strong communication and organizational skills, plus a valid driver's license.