Resident Services & Safety Coordinator

Volunteers of America Delaware Valley; Camden (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

Volunteers of America Delaware Valley in the Camden area is seeking a dependable Program Assistant to join our Behavioral Health and Reentry Services team. This hands-on role helps ensure the safe, respectful operation of residential facilities and supports clients as they rebuild toward independence.

You’ll perform rounds, coordinate orientations, inspections, and sign-ins; monitor medications and safety procedures; document incidents; assist case management; greet visitors; and support

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in human services is preferred but not required.
• Strong communication and ability to stay calm and organized.
• Valid driver’s license and ability to pass background checks.

Responsibilities

• Conduct hourly facility rounds, monitor census, and ensure safety compliance.
• Coordinate new client orientation, pass procedures, and curfew tracking.
• Perform client room and facility inspections, search procedures, and safety checks.
• Schedule and log medical appointments and meals; notify appropriate staff.
• Monitor client medication procedures and record accordingly.
• Document incidents, disciplinary actions, and maintain daily operational logs.
• Support case management and ensure adherence to operational and security procedures.
• Greet and screen visitors, manage sign-ins, and operate security equipment.
• Conduct drug and alcohol screenings as needed and report findings.
• Assist with clerical tasks and support special programming and training requirements.

Skills

Strong communication

Calm professional presence

Organized

Valid driver’s license

Education

High school diploma or equivalent

Job description

Volunteers of America Delaware Valley in the Camden area is seeking a dependable Program Assistant to join our Behavioral Health and Reentry Services team. This hands-on role helps ensure the safe, respectful operation of residential facilities and supports clients as they rebuild toward independence.

You’ll perform rounds, coordinate orientations, inspections, and sign-ins; monitor medications and safety procedures; document incidents; assist case management; greet visitors; and support