Program Coordinator

Volunteers of America Delaware Valley; Philadelphia (Philadelphia County); On-site; USD 70,000 - 95,000; Full time

Job summary

Volunteers of America Delaware Valley is seeking a qualified supervisor for ISSI/Step Down/OMH services in Philadelphia, PA. The role focuses on overseeing program operations, staff supervision, and compliance with reporting and safety requirements.

The ideal candidate holds a Bachelor's in Human Services with five years of management experience, and must have strong communication and organizational skills, plus a valid driver's license.

Qualifications

• Bachelor's degree in a Human Services field and five years of management experience.
• Demonstrated mastery of program, case management, and fiscal management.
• Strong oral and written communication and organizational skills required.
• Valid driver's license required.

Responsibilities

• Facilitate regular House Meetings.
• Complete required reports and other documentation as needed.
• Schedule and coordinate monthly fire drills and oversee facility cleanliness, facility maintenance and safety compliance.
• Monitor use of agency vehicles and ensure preventative maintenance.
• Oversee monthly staff schedules and overtime for direct reports.
• Supervise staff and conduct performance evaluations.
• Coordinate workshops and on-site training for clients and staff.
• Support the Director with team-building efforts.
• Develop resource proposals and assist with funding proposals.
• Monitor medication logs for clients and maintain medication inventory.
• Oversee meal planning and food supply inventories.
• Maintain relationships with funding and regulatory agencies and other stakeholders.
• Aim to improve productivity, efficiency, and cost management.
• Maintain professional knowledge by attending workshops and networking.
• Attend staff meetings, supervisory conferences, and trainings.

Skills

Program management

Case management

Fiscal management

Resource development

Community relations

Oral and written communications

Organization skills

Education

Bachelor's degree in Human Services

Tools

Microsoft Office

Microsoft Access

Microsoft Excel

Microsoft Word

Job description

ISSI/Step Down/OMH Sup
Philadelphia, PA 19132, USA

Description

Scope of Duties:

• Facilitate regular House Meetings.
• Complete all required reports and other documentation as needed.
• Schedule and coordinate completion and documentation of monthly fire drills and oversee facility cleanliness, facility maintenance and safety compliance.
• Monitor the use of all agency vehicles and ensure all vehicle preventative maintenance is completed as needed.
• Ensure proper coverage, inclusive of completing monthly schedules and monitoring overtime of all direct reports.
• Supervise assigned staff including the completion of performance evaluations and regularly scheduled supervisory sessions.
• Coordinate and/or facilitate workshops and seminars for clients and staff on relative topics as assigned and conduct on- site training and staff development programs.
• Provide support to the Director with team building efforts.
• Develop and assist Director with resource proposals and special projects to aid in the continuation of project services, including submission of funding proposals.
• Oversee the monitoring of all medication to clients and the documentation in the medication log.
• Monitor and oversee by completing inventory of all food supplies meal planning and preparation of adequate meals for the clients.
• Develop and maintain positive relationships with funding and regulatory agencies, community resources, including service providers and planning bodies, elected officials, civic and religious associations and maintain compliance with all.
• Ensure optimum performance of program operations. Recommend and implement techniques to improve productivity, increase efficiencies and manage costs.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional affiliations.
• Act as a liaison on behalf of the Director, inclusive of outside meeting attendance as directed.
• Interact with all clients, staff, and outside contacts with respect and courtesy.
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
• Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.

Qualifications

Education

Required

Bachelors or better in Human Services.

Experience

Required

Bachelor's Degree in a Human Services related field, plus five years relevant management experience. Demonstrated ability and mastery of program, case management, and fiscal management skills, resource development, community and public relations, including experience with diverse populations and office administration. Good oral and written communications and organization skills are a must. Must have knowledge of Microsoft Office, including Access, Excel, and Word.

Licenses & Certifications

Required

Valid Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.