Office Manager

Resources for Human Development; Lower Merion Township (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Job summary

Lower Merion Counseling & Mobile Services is seeking an organized Office Manager to supervise administrative staff and oversee daily operations across program sites. You will ensure compliant record-keeping, coordinate HR-related tasks, and support fiscal and procurement activities.

The role requires strong Microsoft Office skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment with a commitment to confidentiality and service excellence.

Qualifications

• Must have strong organizational and multitasking abilities.
• Experience with administrative, fiscal, and HR processes.
• Ability to prioritize in a fast-paced environment.
• Excellent written and verbal communication and leadership skills.
• Discretion and confidentiality in handling sensitive information.

Responsibilities

• Supervise administrative staff and oversee daily office operations.
• Maintain compliant records for participants and employees.
• Process forms, admissions, discharges, and program changes.
• Oversee accounts payable and vendor relationships.
• Support HR tasks including onboarding and payroll processes.

Skills

Organizational skills

Multitasking

HR processes

Fiscal processes

Communication

Leadership

Discretion

Education

High School Diploma with 5 years of related experience.

Associate Degree with 3 years of related experience.

Bachelor's Degree with 1 year of related experience.

Tools

Microsoft Office

Job description

Office Manager

Lower Merion Counseling & Mobile Services

The Office Manager is responsible for supporting the daily administrative and operational functions of the program. This role oversees office operations, supervises administrative staff, and ensures compliance with organizational, regulatory, and funding requirements.

The Office Manager plays a key role in fiscal tracking, human resources support, and maintaining accurate records and systems. A strong commitment to RHD values, teamwork, and professionalism is essential in carrying out all responsibilities.

Supervision & Oversight

• Supervise administrative staff, including Administrative Assistants, File Clerks, and Receptionists.
• Provide guidance, training, and oversight to ensure efficient office operations.
• Monitor staff training requirements and maintain compliance tracking systems.

Office Administration

• Manage office operations including ordering, maintaining, and distributing supplies.
• Maintain organized and compliant participant and employee records.
• Complete and manage forms, documents, and program records accurately and timely.
• Answer and direct phone calls, relay messages, and monitor voicemail throughout the day.
• Submit and track documentation related to admissions, discharges, and participant changes.

Fiscal Responsibilities

• Process accounts payable and maintain vendor relationships.
• Assist with site fund distribution and tracking.
• Maintain participant financial tracking systems.
• Conduct monthly General Ledger reviews and submit necessary adjustments.

Human Resources Support

• Provide administrative support for hiring, onboarding, and employee documentation.
• Assist with payroll processes and staffing coordination.
• Maintain training records and compliance documentation.
• Support the Program Director with HR-related functions as needed.

Education & Experience

• High School Diploma with 5 years of related experience.
  OR
• Associate Degree with 3 years of related experience.
  OR
• Bachelor's Degree with 1 year of related experience.

Requirements

• Valid driver's license with reliable transportation (minimum 3 years, in line with program standards).
• Child abuse clearances and FBI clearance as required by program.
• Proficiency in Microsoft Office and general office systems.

Skills & Competencies

• Strong organizational and multitasking abilities.
• Knowledge of administrative, fiscal, and HR processes.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and leadership skills.
• High level of discretion and confidentiality.

Work Environment & Physical Requirements

• Work performed in a professional office setting with multiple locations.
• Ability to sit, stand, bend, lift (up to 20 lbs), and navigate stairs as needed.
• Ability to manage a fast-paced, public-facing environment with frequent interruptions.
• Must comply with OSHA, HIPAA, and all organizational policies and procedures.
• Use of standard office equipment (computer, phone systems, copier, etc.).

Additional Expectations

• Maintain professionalism and sound judgment in all duties.
• Attend all required trainings and meetings.
• Demonstrate flexibility with schedule, including evenings, weekends, or location changes as needed.
• Perform additional duties as assigned to support program success.

Why Join Us

• Be part of a mission-driven organization supporting community-based services.
• Collaborative team environment with growth opportunities.
• Opportunity to make a meaningful impact in program operations and service delivery.

About Company

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliates' provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.