Program Administrative Assistant & Office Coordinator

ICL; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

ICL is seeking an Administrative Assistant to provide essential clerical support to the program staff and coordinate communications across departments. This role manages client records, operates the management information system, and maintains budgeting documentation for program expenditures.

The position involves reception duties, triaging calls, and ensuring smooth office operations, with emphasis on accuracy, organization, and professional interactions with staff and recipients.

Qualifications

• High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school.
• AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable.
• Must be able to satisfactorily use computer word processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Responsibilities

• Provide administrative and clerical support to the program staff and act as liaison between agency departments and programs.
• Manage client records and coordinate the management information system.
• Maintain accounting and budget records for recipient and program expenditures and perform reception duties such as triaging calls and coordinating communication.

Skills

EHR software

Office coordination

Communication

Multitasking

Customer service

Education

High School Diploma or GED

AA degree preferred

Tools

Microsoft Word

Office equipment

Job description

ICL is seeking an Administrative Assistant to provide essential clerical support to the program staff and coordinate communications across departments. This role manages client records, operates the management information system, and maintains budgeting documentation for program expenditures.

The position involves reception duties, triaging calls, and ensuring smooth office operations, with emphasis on accuracy, organization, and professional interactions with staff and recipients.