Program Operations Clerk: Admin & Logistics Support

The Community Group; Lawrence (MA); On-site; USD 32,000 - 39,000; Part time

Job summary

The Community Group is seeking an Operational Support Clerk to join the School Age Programs team in Lawrence, MA. This part-time role provides clerical and logistical support to ensure smooth daily operations across sites, maintains organized office systems, coordinates supplies, and assists with routine administrative tasks.

You will handle phone calls, greet visitors, and support program leadership in documentation and event preparation.

Qualifications

• High school diploma required; Associate's or Bachelor's degree preferred.
• Strong organizational and administrative skills.
• Experience with data entry and office systems preferred.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and customer service skills.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Maintain an organized office environment and support shared operational systems to ensure program readiness.
• Answer incoming program phone calls, respond to general inquiries, and route questions to the appropriate staff member.
• Greet visitors and assist with basic office coordination tasks.
• Order program and office supplies, monitor inventory levels, and coordinate distribution of materials to program sites.
• Maintain organized files, office trackers, and shared documentation systems.
• Prepare materials for trainings, meetings, and program activities.
• Route invoices, check requests, and cash advance documentation to appropriate approvers.
• Assist with basic data entry and updates to operational trackers as directed by program leadership.
• Support preparation and organization of documents and materials needed for daily operations.
• Maintain the calendar for staff events, in-service days, and program activities.
• Assist with logistical coordination for meetings, trainings, and staff events, including supply preparation and basic event support.
• Prepare materials and resources needed for staff development days and program activities.
• Work closely with program leadership to support operational coordination across program sites.
• Provide program coverage support when needed to ensure continuity of operations.
• Perform other duties as assigned by the supervisor to support program operations.

Job description

The Community Group is seeking an Operational Support Clerk to join the School Age Programs team in Lawrence, MA. This part-time role provides clerical and logistical support to ensure smooth daily operations across sites, maintains organized office systems, coordinates supplies, and assists with routine administrative tasks.

You will handle phone calls, greet visitors, and support program leadership in documentation and event preparation.