Program Manager, Vendor Risk & Operations

Neura Market; Mountain View, Northern (CA, KY); Hybrid; USD 107,000 - 131,000; Full time

Job summary

Waymo, based in Mountain View, CA, seeks an experienced Operations Manager to lead risk, vendor management, and process optimization initiatives across the contingent workforce. You will own end-to-end lifecycle governance, auditing, and cross-functional collaboration to drive efficiency and compliance.

The role requires strong Jira proficiency, excellent communication, and a track record of improving complex workflows through data-driven analysis.

Qualifications

• 5+ years of operational experience managing risk/operational workflows.
• Bachelor's degree in a relevant field or equivalent practical experience.
• Direct experience with Jira and structured requirements tracking.
• Ability to evaluate complex workflows and author clear operational documentation.
• Excellent written and verbal communication to align stakeholders.

Responsibilities

• Identify, assess, and mitigate contingent workforce risks while auditing program compliance.
• Facilitate vendor onboarding and manage end-to-end contract lifecycle (MSAs, SOWs, NDAs).
• Monitor SLA performance and resolve operational discrepancies.
• Manage end-to-end communication workflows with internal stakeholders and suppliers.
• Drive cost-efficiency initiatives and build strategic business cases.
• Identify opportunities to scale operations through tooling and automation.

Skills

Operational experience

Jira

Requirements tracking

Education

Bachelor's Degree

Tools

Contract mgmt

Job description

Waymo, based in Mountain View, CA, seeks an experienced Operations Manager to lead risk, vendor management, and process optimization initiatives across the contingent workforce. You will own end-to-end lifecycle governance, auditing, and cross-functional collaboration to drive efficiency and compliance.

The role requires strong Jira proficiency, excellent communication, and a track record of improving complex workflows through data-driven analysis.