Program Manager, Extended Workforce & Risk Ops

Waymo; Mountain View (CA); On-site; USD 107,000 - 131,000; Full time

Benefits offered by this job

Discretionary annual bonus

Equity incentive plan

Benefits program

Job summary

Waymo is seeking an experienced Operations Professional in Mountain View, CA to lead risk management, vendor lifecycle, and process improvements within hardware engineering operations. You will own compliance, contract administration, and stakeholder engagement, delivering cost-efficient solutions and scalable processes for Waymo’s driver ecosystem.

The role emphasizes structured requirements tracking, analytics, and reporting to drive measurable business impact across projects and suppliers.

Qualifications

• 5+ years of operational experience focused on risk or workflow management.
• Bachelor's degree in a relevant field or equivalent practical experience.
• Direct experience with Jira and structured requirements tracking.
• Proven ability to evaluate complex workflows and document processes clearly.
• Excellent written and verbal communication, with stakeholder influence.

Responsibilities

• Risk Management & Compliance: Identify, assess, and mitigate contingent workforce risks while auditing program compliance.
• Vendor Lifecycle & Contract Administration: Facilitate vendor onboarding, manage the end-to-end contract lifecycle (MSAs, SOWs, NDAs), monitor SLA performance, and resolve operational discrepancies.
• Stakeholder & Supplier Engagement: Manage end-to-end communication workflows, handle system access/control requests, and partner with internal Vendor Managers and external suppliers to drive best-in-class engagement.
• Cost Optimization & Business Cases: Identify and lead in-year and long-term cost-efficiency initiatives, independently gathering the data needed to build strategic business cases.
• Process Scaling & Automation: Identify opportunities to scale operations and lead process improvement deliveries through tooling, data insights, and workflow automation.
• Analytics & Program Reporting: Track, analyze, and report on key program metrics, scope, findings, and recommendations to measure business impact and operational efficiency.

Skills

Risk management

Vendor lifecycle

Contract administration

Stakeholder engagement

Data analytics

Process improvement

Communication

Education

Bachelor's Degree

Tools

Jira

Job description

Waymo is seeking an experienced Operations Professional in Mountain View, CA to lead risk management, vendor lifecycle, and process improvements within hardware engineering operations. You will own compliance, contract administration, and stakeholder engagement, delivering cost-efficient solutions and scalable processes for Waymo’s driver ecosystem.

The role emphasizes structured requirements tracking, analytics, and reporting to drive measurable business impact across projects and suppliers.