Program Manager, Taxpayer Services (1-Year Role)

Internal Revenue Service; Fresno (CA); On-site; USD 75,000 - 139,000; Full time

Job summary

Internal Revenue Service is seeking a Program Manager not to exceed one year with potential extension up to five years and possible permanent placement. The role involves high-level supervision, strategic planning and cross-unit coordination within Taxpayer Services.

Responsibilities include defining goals, supervising managers, managing budgets, and promoting process improvements. Applicants should have a degree and strong experience in program management and employee relations, with the

Qualifications

• Bachelor's degree from an accredited college or university.
• Experience leading multi-unit teams/functions in a large organization.
• Strong skills in budgeting, workforce planning and performance management.

Responsibilities

• Define business goals and work plans; set priorities for subordinate managers and supervisors.
• Provide guidance and counsel to subordinates on administrative and technical problems.
• Manage relationships with IRS operating divisions and other agencies; align objectives with Taxpayer Services goals.
• Develop performance standards and evaluate subordinate performance; manage employee relations and disciplinary actions.
• Lead short- and long-range planning; ensure effective communication and coordination across units.

Skills

Leadership

Budget management

Employee relations

Program management

Education

Bachelor's degree

Job description

Internal Revenue Service is seeking a Program Manager not to exceed one year with potential extension up to five years and possible permanent placement. The role involves high-level supervision, strategic planning and cross-unit coordination within Taxpayer Services.

Responsibilities include defining goals, supervising managers, managing budgets, and promoting process improvements. Applicants should have a degree and strong experience in program management and employee relations, with the