Program Manager, Social Services & Rehab (Flexible)

City of New York; New York (NY); On-site; USD 95,000 - 125,000; Full time

Job summary

City of New York seeks an Administrative Director of Social Services NM I to manage and coordinate rehabilitation programs across CAS, reporting to the Assistant Deputy Commissioner. The role oversees social workers, advances service integration, and aligns rehabilitation services with ORS objectives.

You will collaborate with internal units and partners to enhance client pathways, supervise staff, and ensure timely reporting and policy adherence, with a flexible 9–5 schedule.

Qualifications

• Bachelor’s degree and four years of progressively responsible experience, including one year at an administrative or managerial level in a large governmental agency or similar organization.
• Equivalency accepted if a bachelor’s degree is earned and the required managerial experience is met.

Responsibilities

• Administer, coordinate, and support rehabilitation services across CAS programs, ensuring comprehensive service delivery.
• Supervise CAS Social Workers and provide oversight for field work including site visits to HR A and vendor locations.
• Collaborate with OBSS to strengthen client workflows and care coordination.
• Engage internal and external stakeholders to improve cross-agency collaboration and service delivery.
• Design, implement, and maintain policies and procedures to streamline operations and service coordination.
• Produce reports and analyze program performance to identify trends and opportunities for improvement.
• Perform duties assigned by CAS senior leadership and support cross-agency initiatives.
• Hours/Schedule: 9:00am-17:00pm (Flexible)

Skills

Program management

Staff supervision

Stakeholder engagement

Policy development

Education

Baccalaureate degree

Job description

City of New York seeks an Administrative Director of Social Services NM I to manage and coordinate rehabilitation programs across CAS, reporting to the Assistant Deputy Commissioner. The role oversees social workers, advances service integration, and aligns rehabilitation services with ORS objectives.

You will collaborate with internal units and partners to enhance client pathways, supervise staff, and ensure timely reporting and policy adherence, with a flexible 9–5 schedule.