Program Manager, Social Services — 24/7 & Flexible Hours

Rising Ground, Inc.; New York (NY); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

PTO: holidays, sick time, vacation, &

Remote / flexible work options

Job summary

Rising Ground, Inc. in New York City seeks a Program Manager to oversee quality care and program operations under DYCD and OCFS regulations.

You will supervise Group Leaders and Youth Counselors, coordinate with social services staff, and ensure timely reporting and regulatory compliance. The role requires 3+ years in management within homeless or special needs populations, a relevant degree, and strong staff development skills.

Qualifications

• Bachelor's degree in social work or related field preferred.
• 3+ years of experience with the homeless population or special needs population (Foster care, mental illness, substance abuse, HIV, etc.).
• 3+ years must be in a managerial position.
• Experience in staff training and development.

Responsibilities

• Monitor and maintain the fiscal condition of the program.
• Conduct performance evaluations, disciplinary actions, resignations, and terminations.
• Develop program content to address resident needs related to ADL, Time Management, Critical Thinking, and TIL rules and regulations.
• Be accessible to the agency-provided cell phone and email.
• The Program Manager is at the helm for replying to emails texts and answering phone calls at all times.
• Corroborate with the case management team to submit timely weekly and monthly reports.
• Ensure all regulatory agencies (i.e., Health, OCFS, DYCD, Coalition for the Homeless) standards comply (related to food and emergency supplies, linen, personal belongings, client mail, laundry, personal careitems, etc.).
• Understand all aspects of contract requirements and communicate this understanding to staff.
• Ensure the facility complies with Rising Ground, DYCD, OCFS, and FDNY requirements.
• Submit Incident reports in PTS within 72 hours and notify the Program Director and DYCD TIL assigned.

Skills

Managerial experience

Staff training and development

Program management

Education

Bachelor's degree in social work or related field

Job description

Rising Ground, Inc. in New York City seeks a Program Manager to oversee quality care and program operations under DYCD and OCFS regulations.

You will supervise Group Leaders and Youth Counselors, coordinate with social services staff, and ensure timely reporting and regulatory compliance. The role requires 3+ years in management within homeless or special needs populations, a relevant degree, and strong staff development skills.