Program Manager - Residential Services (On-Call)

ICES: Data, Discovery, Better Health; Latrobe (Westmoreland County); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

401K with company match

Health, vision and dental insurance

PTO package

7 Paid Holidays

Short term disability

Life Insurance

Employee Assistance Program

Starting wage: $55,000 annual salary

Job summary

BrightPath Human Services in Latrobe, PA is seeking a Program Manager to oversee four residential programs for individuals with IDD. You will supervise staff, ensure regulatory compliance, and maintain high-quality, person-centered services while partnering with the Residential Services Director.

This role requires on-call duties and a typical Mon–Fri 8am–4pm schedule with on-call rotations. You will lead staff development, ensure training and certifications, manage budgets, and foster strong

Qualifications

• Minimum of 2 years of supervisory experience in IDD services or a Residential Support Setting.
• Strong organizational, leadership, and interpersonal communication skills.
• Proficiency in documentation and electronic health record systems.
• Valid driver’s license and reliable transportation.
• Ability to obtain NADSP FLS certification within 3 months of employment (Company Paid).

Responsibilities

• Oversee daily operations of assigned residential programs, ensuring consistent and high quality supports.
• Supervise and support the Team Leaders and DSPs, including scheduling, coaching and evaluations.
• Ensure compliance with ISP, BSPs, RPPs, and health care directives.
• Ensure compliance with 6400/6100 regulations.
• Participate in team meetings, staff development and interdisciplinary planning.
• Conduct routine site visits and quality reviews.
• Respond to emergencies and provide on-call support as needed.
• Serve as a point of contact with families, case managers, and stakeholders.
• Monitor and manage program budgets.
• Ensure staff training and current certifications.
• Promote BrightPath Human Services core values and inclusive environment.
• Handle any other assigned duties.

Skills

Supervisory experience

Organizational skills

Interpersonal communication

Leadership

Education

NADSP FLS certification within 3 months (Company Paid)

Tools

Electronic health record systems

Job description

BrightPath Human Services in Latrobe, PA is seeking a Program Manager to oversee four residential programs for individuals with IDD. You will supervise staff, ensure regulatory compliance, and maintain high-quality, person-centered services while partnering with the Residential Services Director.

This role requires on-call duties and a typical Mon–Fri 8am–4pm schedule with on-call rotations. You will lead staff development, ensure training and certifications, manage budgets, and foster strong