Program Manager - Homecare & Client Services

Hil Wi; Merrill (WI); Hybrid; USD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with stock benefits

Referral bonus

Tuition reimbursement

Loan pay-down

Zusammenfassung

MyPath is hiring a Service Coordinator (Program Manager) to lead multiple programs, oversee client care in the field and in the office, and act as the primary liaison between guardians, clients, and the company.

You will develop ISP plans, ensure service delivery, handle emergencies, manage HR tasks, and supervise staff while traveling to various locations and trainings. A high school diploma is required, with a bachelor’s preferred.

Qualifikationen

• High School Diploma or equivalent; Bachelor's degree preferred.
• 3 years direct care experience and 2 years supervisory experience preferred.
• Excellent communication and organizational skills.
• Flexibility, autonomy, responsiveness, and initiative.
• Ability to travel to different work locations, trainings, and meetings.
• Valid Wisconsin driver's license with 3 years of acceptable driving record; personal vehicle with insurance.

Aufgaben

• Interview and onboard new hires, including training on standard precautions.
• Develop and manage individual service plans (ISPs) for assigned clients.
• Ensure delivery of ISP services across multiple programs.
• Respond to program emergencies, including after normal business hours.
• Ensure medical treatment supplies are available and staff are trained on administration and logging.
• Serve as primary contact for hospital staff regarding emergencies and hospital stays.
• Oversee household operations: maintenance reports, menus, groceries, housekeeping, vehicles, activities.
• Perform HR and payroll tasks for direct reports: interviews, orientations, training, performance monitoring and coaching.
• Manage client funds and valuables in a responsible manner.

Kenntnisse

Communication

Organizational skills

Flexibility

Autonomy

Initiative

Travel readiness

Ausbildung

High School Diploma or equivalent

Bachelor's degree (preferred)

Jobbeschreibung

MyPath is hiring a Service Coordinator (Program Manager) to lead multiple programs, oversee client care in the field and in the office, and act as the primary liaison between guardians, clients, and the company.

You will develop ISP plans, ensure service delivery, handle emergencies, manage HR tasks, and supervise staff while traveling to various locations and trainings. A high school diploma is required, with a bachelor’s preferred.