Program Lead, Behavioral Health & Care Delivery

Pathlight; Chicago, Northern (IL, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision coverage

Generous Paid Time Off

Parental leave benefits

Retirement benefits

Tuition reimbursement

Job summary

ERC Pathlight is seeking a Program Coordinator Manager (PC Manager) to oversee program delivery and staffing at the assigned site. You’ll supervise Program Coordinators, ensure consistent patient programming, and manage PTO and scheduling in partnership with site leadership.

The role requires a high school diploma or GED, 1 year in behavioral health, and leadership experience within ERC or similar settings. Competitive compensation and benefits are offered.

Qualifications

• High school diploma or GED (required)
• 1 year experience in behavioral health setting (required)
• 6+ months experience of leading or supervising teams OR 1+ years’ experience within ERC demonstrating leadership aptitude (required)
• 2+ years’ experience in behavioral health setting (preferred)

Responsibilities

• Provides oversight of the assigned team by supervising, guiding, and directing employees to ensure effective performance
• Ensures team members are equipped with the appropriate skills, tools, and capabilities to execute their duties
• Utilizes established people processes to meet current and future performance standards
• Conducts performance evaluations, provides coaching and counseling on performance issues, and promotes a positive work environment
• Oversees the hiring and onboarding process for new Program Coordinators and mentors licensure supervision assignments
• Develops flexible staffing plans to align staffing with patient census
• Participates in group facilitation and provides direct patient care supervision as needed
• Ensures all documentation for Program Coordinators is compliant and audited
• Contributes to strategic planning and implements patient-focused standards
• Interfaces with Housing, Transportation, Nursing, Treatment Teams, Facilities and contracted Food Services leadership
• Serve as a Handle with Care trainer, maintaining certification and compliance

Job description

ERC Pathlight is seeking a Program Coordinator Manager (PC Manager) to oversee program delivery and staffing at the assigned site. You’ll supervise Program Coordinators, ensure consistent patient programming, and manage PTO and scheduling in partnership with site leadership.

The role requires a high school diploma or GED, 1 year in behavioral health, and leadership experience within ERC or similar settings. Competitive compensation and benefits are offered.