Program Director-Transitional Housing

Women In Need; New York (NY); On-site; USD 89,000 - 149,000; Full time

Job summary

Women In Need (Win) in New York seeks a Program Director to lead a transitional family residence for families with children. You will ensure the program runs smoothly, safely, and in full compliance with OTDA, DHS, and Win standards.

The role emphasizes staff leadership and program integrity. You will manage a multidisciplinary team, integrate housing, employment, childcare, and recreation services, and promote evidence-based practices and trauma-informed care while maintaining a culture of

Qualifications

• Master's degree or higher in health or social services.
• At least five years in human services with three in supervisory role including staff and budget management.
• Familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC).
• Strong professional judgment, boundary-setting and cultural awareness.
• Bilingual English and Spanish preferred.

Responsibilities

• Lead and supervise a multi-disciplinary team.
• Coordinate services across employment, childcare, and recreation to support client outcomes.
• Coach, train, and develop staff for high performance and growth.
• Champion and implement EBP, TIC, and MI practices.
• Monitor program performance toward housing, employment, and family stability goals.
• Ensure timely documentation and compliance with program standards and CARES system.
• Build partnerships with community providers and stakeholders.
• Oversee safe, compliant, high-quality environment for residents and staff.

Skills

People leadership

Budget management

Program management

EBP, MI, TIC familiarity

Education

MPH/MSW/MA in Health or Social Services

Masters degree or higher

Job description

• Salary Range : $89,274.74 USD to $149,131.13 USD
• Housing and Counseling Services
• Full-Time

Description

Program Director

Be the Leader Behind Life-Changing Shelter Programs

MPH, MSW, or MA in Health/ Social Services is required

$85,000-$90,000

THE ROLE

The Program Director leads the day-to-day operations of a transitional family residence serving families with children. In this role, you will ensure the program runs smoothly, safely, and effectively, while maintaining full compliance with the standards and guidelines set by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.

WHAT YOU WILL DO

• Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers
• Integrate services across employment, childcare, and recreation to support comprehensive client outcomes
• Coach, train, and develop staff to drive high performance and continuous growth
• Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI)
• Monitor program performance, ensuring progress toward permanent housing, employment, and family stability goals
• Ensure timely, accurate documentation and compliance with program standards and systems (e.g., CARES)
• Build and maintain strong partnerships with community providers and stakeholders to expand support services
• Oversee program operations to maintain a safe, compliant, and high-quality environment for residents and staff

WHO YOU WILL BE

You will hold an MPH, MSW, or MA in Health or Social Services

You will bring at least five (5) years of experience in human services, including three (3) years in a supervisory role with responsibility for staff and budget management

You will demonstrate familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC)

You will exhibit strong professional judgment, boundary-setting skills, and cultural awareness

You will have experience with CARES (preferred) and general comfort with workplace technology

You will be flexible and available to be on call as needed (24/7 support)

You will have bilingual proficiency in English and Spanish (preferred)

Qualifications

Education

Required

Masters or better.

Equal Opportunity Employer
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