Assistant Program Director

TAG MedStaffing; New York (NY); Sur place; USD 58 000 - 72 000; Plein temps

Résumé du poste

TAG MedStaffing is recruiting an Assistant Program Director (Temporary to Permanent) in New York, NY. The role leads daily operations, oversees housing and case management services, and ensures regulatory compliance to support vulnerable populations.

Candidates should have 2+ years in supervisory roles and 3+ years in homeless services or related fields, with strong crisis management and team development skills. Proficiency in MS Office and electronic case management is required.

Qualifications

• Bachelor's degree required.
• 2+ years in leadership or supervisory roles.
• 3+ years in homeless services, supportive housing, behavioral health or related field.

Responsabilités

• Oversee daily program operations and housing services.
• Supervise case management supervisors and staff.
• Ensure compliance with policies, contractual requirements, and regulatory standards.

Connaissances

Leadership

Communication

Organizational

Crisis management

Team development

Formation

Bachelor's degree

Outils

Microsoft Office Suite

Electronic case management systems

Description du poste

Job Overview – Assistant Program Director (Temporary to Permanent)

Compensation: $42–$52/hour + benefits

Location: New York, NY

Schedule: Monday–Friday, 9:00 AM–5:00 PM

TAG MedStaffing is hiring an Assistant Program Director (Temporary to Permanent) for our client, supporting the daily operations of community-based residential programs serving vulnerable populations. This leadership role will oversee case management operations, supervise staff, support housing and service delivery initiatives, ensure regulatory compliance, and partner with program leadership to maintain high-quality client services. The ideal candidate will have leadership experience within homeless services, supportive housing, or human services, along with strong operational, crisis management, and team development skills.

Responsibilities as the Assistant Program Director:

• Program Operations: Oversee daily case management and housing services while supporting operational goals, service delivery, and program performance.
• Staff Leadership: Supervise case management supervisors and program staff, providing coaching, performance management, and ongoing professional development.
• Compliance & Quality: Ensure compliance with agency policies, contractual requirements, regulatory standards, and documentation requirements while supporting audits and continuous quality improvement initiatives.
• Client Services: Promote trauma-informed, client-centered services while supporting crisis response, housing placement efforts, and complex client situations.
• Reporting & Performance: Monitor program metrics, oversee documentation, review program data, and implement corrective actions to improve operational outcomes.
• Cross-Functional Collaboration: Partner with program leadership, community organizations, and internal stakeholders to support program initiatives and serve as acting program lead when needed.

Qualifications for the Assistant Program Director:

• Education: Bachelor's degree is required.
• Experience: 2+ years of leadership or supervisory experience and 3+ years of experience supporting vulnerable populations within homeless services, supportive housing, behavioral health, human services, or a related field are required.
• Industry Knowledge: Experience within shelter operations, supportive housing, case management, or community-based programs is preferred.
• Technical Skills: Proficiency with Microsoft Office Suite and electronic case management or program reporting systems is required.
• Skills & Attributes: Strong leadership, communication, organizational, crisis management, problem-solving, and team development skills with the ability to manage multiple priorities, supervise staff, and support a fast-paced, client-focused environment are required. Bilingual Spanish is preferred.

Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion.