Program Director (Temporary to Permanent)

TAG MedStaffing; New York (NY); On-site; USD 69,000 - 80,000; Full time

Job summary

Atlantic Group is seeking a Program Director (Temporary to Permanent) to lead community-based residential programs serving vulnerable populations in New York, NY. This leadership role oversees operations, staff, compliance, service delivery, and continuous quality improvement to ensure high standards of care and operational excellence.

The ideal candidate has 3+ years of leadership experience and 5+ years in human services or related fields, with strong abilities to manage multidisciplinary

Qualifications

• Bachelor's degree is required.
• 3+ years of leadership or management experience.
• 5+ years of experience in serving vulnerable populations within human services, social services, behavioral health, residential programs, or related field.
• Experience in homeless services, shelter operations, supportive housing, or community-based programs.

Responsibilities

• Oversee daily program operations, establish performance goals, monitor outcomes, and ensure high-quality service delivery.
• Supervise, mentor, and develop program staff while supporting hiring, performance management, training, and professional development.
• Ensure compliance with organizational policies, contractual requirements, regulatory standards, and documentation while supporting quality improvement initiatives.
• Manage program resources, oversee reporting, monitor performance metrics, and implement operational improvements to support program success.
• Promote client-centered service delivery while ensuring programs meet participant needs and organizational objectives.
• Partner with internal teams, community organizations, and external stakeholders to support program initiatives and strengthen partnerships.

Skills

Leadership

Communication

Organization

Crisis management

Problem solving

Decision making

Multidisciplinary teams

Education

Bachelor's degree

Tools

Microsoft Office

Electronic case management systems

Job description

Job Overview – Program Director (Temporary to Permanent)

Compensation: $50 - $58/Hour

Location: New York, NY

Schedule: Monday–Friday, 9:00 AM–5:00 PM

Atlantic Group is hiring a Program Director (Temporary to Permanent) for our client, supporting the leadership and daily operations of community-based residential programs serving vulnerable populations. This leadership role will oversee program operations, staff management, regulatory compliance, service delivery, and continuous quality improvement while ensuring high standards of care and operational excellence. The ideal candidate will have strong leadership experience within human services, social services, or residential programs, along with the ability to manage multidisciplinary teams, drive program performance, and support a fast-paced, mission-driven environment.

Responsibilities as the Program Director:

• Program Leadership: Oversee daily program operations, establish performance goals, monitor outcomes, and ensure high-quality service delivery.
• Staff Management: Supervise, mentor, and develop program staff while supporting hiring, performance management, training, and professional development.
• Compliance & Quality: Ensure compliance with organizational policies, contractual requirements, regulatory standards, and documentation requirements while supporting quality improvement initiatives.
• Operational Oversight: Manage program resources, oversee reporting, monitor performance metrics, and implement operational improvements to support program success.
• Client Services: Promote client-centered service delivery while ensuring programs effectively meet participant needs and organizational objectives.
• Stakeholder Collaboration: Partner with internal teams, community organizations, and external stakeholders to support program initiatives, strengthen partnerships, and achieve organizational goals.

Qualifications for the Program Director:

• Education: Bachelor's degree is required.
• Experience: 3+ years of leadership or management experience and 5+ years of experience supporting vulnerable populations within human services, social services, behavioral health, residential programs, or a related field are required.
• Industry Knowledge: Experience within homeless services, shelter operations, supportive housing, or community-based programs is required.
• Technical Skills: Proficiency with Microsoft Office Suite and electronic case management or program reporting systems is required.
• Skills & Attributes: Strong leadership, communication, organizational, crisis management, problem-solving, and decision-making skills with the ability to manage multiple priorities, supervise multidisciplinary teams, and drive operational excellence are required. Bilingual Spanish is preferred.