Program Director-Transitional Housing

Win NYC; New York (NY); On-site; USD 95,000 - 100,000; Full time

Job summary

Women In Need (Win) in New York seeks a Program Director to lead the day-to-day operations of a transitional family residence serving families with children, ensuring safety and compliance with OTDA, DHS, and Win standards.

You will hold an MPH, MSW, or MA in Health or Social Services, with at least five years’ experience in human services, including three in supervision with staff and budget responsibilities.

Qualifications

• Masters or better in Social Work or Health/ Social Services.
• Five or more years in human services with supervisory and budget responsibilities.
• Familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC).
• Strong professional judgment and cultural awareness.

Responsibilities

• Lead and supervise a multi-disciplinary team.
• Integrate services across employment, childcare, and recreation to support client outcomes.
• Coach, train, and develop staff to drive performance.
• Champion and implement EBP, TIC, and MI.
• Monitor program performance toward housing, employment and family stability goals.
• Ensure timely documentation and compliance with CARES and program standards.
• Build partnerships with community providers to expand services.
• Oversee operations to maintain a safe, compliant environment for residents and staff.

Skills

Leadership

Bilingual English/Spanish

Staff development

Boundary setting

Education

Master's degree in Social Work or health services

Job description

• Pay or shift range: $95,000 USD to $100,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.


• Housing and Counseling Services


• Full-Time


• Requisition #: PROGR001431

Description

Program Director

Be the Leader Behind Life-Changing Shelter Programs

**MPH, MSW, or MA in Health/ Social Services is required**

$95,000 to $100,000

THE ROLE

The Program Director leads the day-to-day operations of a transitional family residence serving families with children. In this role, you will ensure the program runs smoothly, safely, and effectively, while maintaining full compliance with the standards and guidelines set by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.

WHAT YOU WILL DO

• Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers


• Integrate services across employment, childcare, and recreation to support comprehensive client outcomes


• Coach, train, and develop staff to drive high performance and continuous growth


• Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI)


• Monitor program performance, ensuring progress toward permanent housing, employment, and family stability goals


• Ensure timely, accurate documentation and compliance with program standards and systems (e.g., CARES)


• Build and maintain strong partnerships with community providers and stakeholders to expand support services


• Oversee program operations to maintain a safe, compliant, and high-quality environment for residents and staff

WHO YOU WILL BE

You will hold an MPH, MSW, or MA in Health or Social Services

You will bring at least five (5) years of experience in human services, including three (3) years in a supervisory role with responsibility for staff and budget management

You will demonstrate familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC)

You will exhibit strong professional judgment, boundary-setting skills, and cultural awareness

You will have experience with CARES (preferred) and general comfort with workplace technology

You will be flexible and available to be on call as needed (24/7 support)

You will have bilingual proficiency in English and Spanish (preferred)

Qualifications

Education

Required

Masters or better in Social Work.

Equal Opportunity Employer
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