Bilingual Spanish Program Director-Transitional Housing

Women In Need, Inc. (Win); New York (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

Women In Need, Inc. (Win) seeks a Program Director to lead the day-to-day operations of a transitional family residence serving families with children in New York.

You will ensure the program runs smoothly, safely, and compliant with OTDA, DHS, and Win standards. The role requires MPH/MSW/MA in Health or Social Services and 5+ years in human services, including 3 years in supervision with staff and budget responsibilities, plus familiarity with CARES, TIC, and MI.

Qualifications

• 5+ years of experience in human services.
• 3+ years in a supervisory role with staff and budget management.
• Familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC).
• Strong professional judgment and cultural awareness.

Responsibilities

• Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers.
• Integrate services across employment, childcare, and recreation to support client outcomes.
• Coach, train, and develop staff to drive high performance and growth.
• Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI).
• Monitor program performance toward housing, employment, and family stability goals.
• Ensure timely, accurate documentation and compliance with program standards and CARES.
• Build and maintain partnerships with community providers and stakeholders.
• Oversee program operations to maintain a safe, compliant, high-quality environment.

Skills

Team leadership

Staff supervision

Budget management

Evidence-Based Practices

Trauma-Informed Care

Motivational Interviewing

Education

MPH / MSW / MA in Health or Social Services

Tools

CARES system

Job description

Program Director

Be the Leader Behind Life-Changing Shelter Programs

MPH, MSW, or MA in Health/ Social Services is required

$85,000-$90,000

THE ROLE

The Program Director leads the day-to-day operations of a transitional family residence serving families with children. In this role, you will ensure the program runs smoothly, safely, and effectively, while maintaining full compliance with the standards and guidelines set by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.

What You Will Do

• Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers
• Integrate services across employment, childcare, and recreation to support comprehensive client outcomes
• Coach, train, and develop staff to drive high performance and continuous growth
• Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI)
• Monitor program performance, ensuring progress toward permanent housing, employment, and family stability goals
• Ensure timely, accurate documentation and compliance with program standards and systems (e.g., CARES)
• Build and maintain strong partnerships with community providers and stakeholders to expand support services
• Oversee program operations to maintain a safe, compliant, and high-quality environment for residents and staff

Who You Will Be

• You will hold an MPH, MSW, or MA in Health or Social Services
• You will bring at least five (5) years of experience in human services, including three (3) years in a supervisory role with responsibility for staff and budget management
• You will demonstrate familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC)
• You will exhibit strong professional judgment, boundary-setting skills, and cultural awareness
• You will have experience with CARES (preferred) and general comfort with workplace technology
• You will be flexible and available to be on call as needed (24/7 support)
• You will have bilingual proficiency in English and Spanish (preferred)