Program Director, Support Services — Lead Resident Programs

Ccrcda; City of Albany, Northern (NY, KY); Hybrid; USD 58,000 - 71,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Retirement planning options

Generous Time Off

Employee Assistance Program

Ongoing training and development

Recognition and Awards

Collaborative team culture

Job summary

Catholic Charities of Housing Office is seeking a Program Director - Support Services to lead resident services and case management programs, aligning with our mission and funding mandates. The role focuses on developing programs, overseeing staff, and ensuring regulatory compliance.

Join a mission-driven team dedicated to service delivery, quality assurance, and continuous improvement. The position offers a stable schedule and comprehensive benefits, with a commitment to work-life balance.

Qualifications

• Bachelor's degree required in business administration or related field.

Responsibilities

• Collaborate with Housing Office Leadership Team, Site Managers, and program leadership to implement emergency response procedures and ensure continuity of operations.
• Develop, implement, and evaluate resident services and support programs that align with CCHO's mission and funding requirements.
• Oversee case management operations with training, technical assistance, file reviews, and quality assurance to ensure compliance with policies and grant requirements.

Education

Bachelor's Degree in Business Administration or related field

Job description

Catholic Charities of Housing Office is seeking a Program Director - Support Services to lead resident services and case management programs, aligning with our mission and funding mandates. The role focuses on developing programs, overseeing staff, and ensuring regulatory compliance.

Join a mission-driven team dedicated to service delivery, quality assurance, and continuous improvement. The position offers a stable schedule and comprehensive benefits, with a commitment to work-life balance.