Program Coordinator - Data, Reporting & Client Support

CLEAResult; United States; Teletrabalho; USD 25 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and par­

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Resumo da oferta

CLEAResult is seeking a Program Coordinator to support Maine residential programs, ensuring smooth delivery, data management, and timely reporting. The role involves qualifying customers, responding to inquiries, and producing monthly reports for clients, with a focus on accuracy, compliance, and client satisfaction.

The ideal candidate has 1–3 years of relevant experience, an associate degree preferred, and strong Microsoft Office skills, especially Excel, to analyze data and drive improvements.

Qualificações

• 1-3 years of relevant work experience.
• Associate’s degree preferred.
• Strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong customer service skills.
• Ability to work with minimal supervision and communicate progress of task completion.

Responsabilidades

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery.
• Review project documentation, reports, and deliverables to ensure accuracy and completion.
• Enter, modify, and track data via multiple web-based applications.
• Perform intermediate level calculations and analysis in Microsoft Excel.
• Assemble client and/or internal deliverables and respond to client requests, including creating monthly and other program reports for clients.
• Field and resolve customer concerns via phone / email, ensuring high levels of customer satisfaction.
• Oversee timelines, address system functionality and drive process improvements.
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate.

Conhecimentos

Microsoft Office Suite

Customer service

Communication

Formação académica

Associate’s degree preferred

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

CLEAResult is seeking a Program Coordinator to support Maine residential programs, ensuring smooth delivery, data management, and timely reporting. The role involves qualifying customers, responding to inquiries, and producing monthly reports for clients, with a focus on accuracy, compliance, and client satisfaction.

The ideal candidate has 1–3 years of relevant experience, an associate degree preferred, and strong Microsoft Office skills, especially Excel, to analyze data and drive improvements.