Program Coordinator - Assisted Living Team!

Woodlands-Senior-Living-1; Waterville (ME); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Vacation and holiday pay

Perfect attendance bonus

Referral bonus

Tuition assistance

Health, dental, vision and supplements

401(k) savings and investment plan

Job summary

Woodlands Senior Living in Maine is seeking a Program Coordinator to lead daily staffing, supervise team members and help plan resident services. You will support admissions processes and coordinate service plans to ensure quality care and resident satisfaction.

Ideal candidates hold a 40-hour CRMA certification, demonstrate strong communication in English, and can maintain compliant, compassionate care in a family-owned setting with competitive benefits.

Qualifications

• CRMA certification (40-hour) required.
• Must be 18+ and able to obtain immunizations.
• Valid Maine driver’s license with acceptable driving record.
• Strong English communication and ability to follow instructions.

Responsibilities

• Coordinate daily staffing assignments and monitor service levels.
• Coach and mentor staff; participate in performance evaluations.
• Develop, implement and evaluate resident services for quality care.
• Oversee pre-admission/admission processes to maintain census.
• Ensure service plans are identified, implemented and updated timely.
• Report complaints or rights violations to the Administrator.

Skills

Staff scheduling

Staff supervision

Coaching & mentoring

Resident services planning

Quality monitoring

Communication

Education

CRMA certification (40-hour)

Job description

Description

Do you have a background in administration or healthcare? Do you have a soft spot in your heart for helping senior citizens and their families? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately!

Woodlands Senior Living is a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment.

What you will do as a Program Coordinator:

• Determine, coordinate and supervise daily staffing assignments and levels. Performs staff responsibilities as needed to fulfill required service levels.
• Provide direction, orientation, training, coaching and mentoring to staff. Assists with performance evaluations.
• Facilitate the development, implementation and evaluation of resident services. Assesses quality of services delivered and identifies and resolves issues affecting the delivery of care. Monitors resident care to promote optimal resident outcomes, satisfaction, cost efficiency and compliance.
• Coordinate and supervise under the direction of the Administrator/Executive Director pre-admission/admission process to ensure that facility census is maintained, placements are appropriate, and the process is supportive of prospective residents and their family members.
• Coordinate assessment and service plan process to ensure that the abilities and needs of each resident are identified in a thorough and timely manner and that a service plan which addresses strategies and interventions for all areas in which the resident needs encouragement, assistance, or intervention is implemented in a consistent manner.
• Immediately report all complaints, grievances or allegations of resident rights violations observed or made by residents, legal representatives, family members, visitors or other employees to the Administrator/Executive Director.

The benefits to join the team:

• Vacation and holiday pay because you deserve time to relax and recharge
• Perfect attendance bonus to recognize your dedication and commitment
• Referral bonus to show our appreciation for seeking new team members
• Tuition assistance because we believe in the investment of your growth and success
• Health, dental, vision and supplemental benefits to support your health
• 401(k) savings and investment plan to prepare for your future

Requirements

What you’ll bring to the role:

• Must be 18 years of age
• Must have a current 40-hour CRMA certification and be willing to complete PSS training
• Must provide proof of immunization/immunity to MMR, Varicella, Influenza and COVID
• A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required
• Strong command of the English language with the ability to follow oral and written instructions with precision