Program Coordinator

CLEAResult; City of Albany (NY); Remote; USD 25,000 - 34,000; Full time

Job summary

CLEAResult is seeking a Program Coordinator to support the delivery of programs and projects, ensuring timely, compliant outcomes from a remote location preferred for New York residents.

You will manage data, reports, and process improvements while coordinating communications and documenting activities. Strong written and verbal skills and MS Office proficiency are essential.

Qualifications

• 0-2 years’ experience in program support or related roles.
• High School diploma or equivalent required.
• Ability to work with minimal supervision and meet deadlines.
• Good verbal, organizational, customer service and written communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
• Navigate established program workflows, policies, and procedures to ensure compliant delivery.
• Review project documentation, reports, and deliverables for accuracy.
• Enter, modify, and track data via multiple web-based applications.
• Field and resolve customer concerns via phone or email with high satisfaction.
• Review and interpret data reports to derive actionable insights for leadership.
• Educate contractors on eligibility requirements and request information as needed.

Skills

Data management

MS Office

Customer service

Written communication

Organizational skills

Education

High School diploma or equivalent

Tools

Web-based applications

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.Additionally, you will enjoy:• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours• 401(k) with company match• Paid vacation, sick, personal and parental leave time• Paid Volunteer Time: giving back to our communities is important to us• Employee Recognition Program – convert your recognition points into gift cards• Employee Assistance Program – offers benefits to help you manage daily responsibilities• Access to on-demand training courses to advance further in your careerJob DescriptionThis is a remote position, but ideal candidates live in New York.We are looking for a talented individual…To join our team as a Program Coordinator! The Program support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice, and operations guidelines. Program support staff roles often encompass multiple areas including; data management, metrics and reporting, and process definition and improvement.Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.For this exciting career opportunity, you’re a great fit if you can…Provide day-to-day operational support for program activities, including communications, coordination, and documentationNavigate established program workflows, policies, and operational procedures to ensure consistent and compliant program deliveryReview project documentation, reports, and deliverables to ensure accuracy and completionEnter, modify, and track data via multiple web-based applicationsField and resolve customer concerns via phone / email, ensuring high levels of customer satisfactionReview and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriateProvide education and instruction to contractors on eligibility requirements or work with contractors to request additional information to meet requirements of program.In this exciting career opportunity, you will have…0-2 years’ experience.High School diploma or equivalent required.Ability to work with minimal supervision and communicate progress of task completionGood verbal, organization, customer service and written communication skills.Proficiency in the use of Microsoft Office, specifically Outlook, Word, and Excel.DOT RequirementsIf applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.Compensation Range$17.65 - $25.05CurrencyUSDTypeHourlyAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.Equal Opportunity EmployerAs an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.