Community Programs & Outreach Coordinator

CLEAResult; Pennsylvania; Hybrid; USD 24,452 - 34,508; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and parental leave

Paid volunteer time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Job summary

CLEAResult is looking for a dedicated individual to enhance customer support and engagement. The role involves serving as the key contact between customers and teams, ensuring prompt resolution of inquiries and maintaining high customer satisfaction.

The ideal candidate will have 2–4 years of experience in program coordination, excellent communication skills, and a dependable work ethic. We offer competitive compensation ranging from $17.75 to $25.05 per hour and provide a vibrant employee-centric culture.

Qualifications

• 2–4 years of experience coordinating program or customer support services.
• Dependable, punctual, detail-oriented, and team-oriented.
• Ability to collaborate effectively with stakeholders.

Responsibilities

• Serve as the key point of contact between customers and internal teams.
• Coordinate customer inquiries and resolve issues.
• Support daily service operations to maintain customer satisfaction.
• Provide outreach at community events to increase awareness.
• Maintain accurate data management for program projects.
• Respond to customer support questions in person and on the phone.

Skills

Customer support coordination

Strong communication skills

Detail-oriented

Team-oriented

Education

Associate's degree preferred

Job description

CLEAResult is looking for a dedicated individual to enhance customer support and engagement. The role involves serving as the key contact between customers and teams, ensuring prompt resolution of inquiries and maintaining high customer satisfaction.

The ideal candidate will have 2–4 years of experience in program coordination, excellent communication skills, and a dependable work ethic. We offer competitive compensation ranging from $17.75 to $25.05 per hour and provide a vibrant employee-centric culture.