Program Coordinator

CLEAResult; United States; Remote; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and par­

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Job summary

CLEAResult is seeking a Program Coordinator to support Maine residential programs, ensuring smooth delivery, data management, and timely reporting. The role involves qualifying customers, responding to inquiries, and producing monthly reports for clients, with a focus on accuracy, compliance, and client satisfaction.

The ideal candidate has 1–3 years of relevant experience, an associate degree preferred, and strong Microsoft Office skills, especially Excel, to analyze data and drive improvements.

Qualifications

• 1-3 years of relevant work experience.
• Associate’s degree preferred.
• Strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong customer service skills.
• Ability to work with minimal supervision and communicate progress of task completion.

Responsibilities

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery.
• Review project documentation, reports, and deliverables to ensure accuracy and completion.
• Enter, modify, and track data via multiple web-based applications.
• Perform intermediate level calculations and analysis in Microsoft Excel.
• Assemble client and/or internal deliverables and respond to client requests, including creating monthly and other program reports for clients.
• Field and resolve customer concerns via phone / email, ensuring high levels of customer satisfaction.
• Oversee timelines, address system functionality and drive process improvements.
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate.

Skills

Microsoft Office Suite

Customer service

Communication

Education

Associate’s degree preferred

Tools

Microsoft Excel

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description We are looking for a talented individual…

To join our team as a Program Coordinator! Program support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice, and operations guidelines. Program support staff roles often encompass multiple areas including; data management, metrics and reporting. This role will be supporting Maine residentialprograms to ensure the execution of normal program functions, including qualifying customers for program participation, responding to inquiries from customers and program partners, producing monthly and reports, and other duties as assigned.

Preferred living in Maine / New England Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. For this exciting career opportunity, you’re a great fit if you can…

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery
• Review project documentation, reports, and deliverables to ensure accuracy and completion
• Enter, modify, and track data via multiple web-based applications
• Perform intermediate level calculations and analysis in Microsoft Excel
• Assemble client and/or internal deliverables and respond to client requests, including creating monthly and other program reports for clients
• Field and resolve customer concerns via phone / email, ensuring high levels of customer satisfaction
• Oversee timelines,address systemfunctionality and driveprocess improvements
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate

In this exciting career opportunity, you will have…

• 1-3 years of relevant work experience
• Associate’s degree preferred
• Strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong customer service skills
• Ability to work with minimal supervision and communicate progress of task completion

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

$17.75 - $25.05

Currency

USD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees.Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive.CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.