Restoration Project Manager

iicrc-careers; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

Competitive salary

Dental insurance

Job summary

Paul Davis Restoration is seeking an experienced Project Manager to lead residential and commercial restoration projects from start to finish. You will supervise field execution, coordinate crews and subcontractors, and maintain exceptional customer service throughout the project lifecycle.

This on-site role in Tampa, FL requires strong organization, attention to detail, and the ability to manage multiple projects simultaneously while ensuring safety and compliance with company standards.

Qualifications

• Previous experience in restoration, construction, insurance restoration, or project management.
• Strong customer service and communication skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple projects simultaneously.
• Strong attention to detail.
• Ability to read and document property damages accurately.
• Experience coordinating subcontractors and field personnel.
• Valid driver's license with acceptable driving record.

Responsibilities

• Site inspections and accurate scope development.
• Production execution and field oversight of restoration projects.
• Coordinate crews and subcontractors to ensure safety, quality, and timelines.
• Maintain clear communication with customers and obtain necessary authorizations.
• Document project progress, changes, and moisture readings.
• Drive projects to successful completion while upholding company standards.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Documentation

Subcontractor coordination

Property damage assessment

Tools

RMS software

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive salary
• Dental insurance

Join Our Team!

Are you an experienced Project Manager who enjoys working in the field, building strong customer relationships, and leading restoration projects from start to finish? If you are organized, customer-focused, and thrive in a fast-paced environment, we'd love to meet you!

As a Project Manager, you will oversee the field execution of residential and commercial restoration projects. You'll serve as the primary point of contact for customers while coordinating crews, subcontractors, and project activities to ensure every job is completed safely, efficiently, and with exceptional quality.

Key Responsibilities

Field Inspections

• Perform on-site property inspections.
• Assess property damage and identify emergency service needs.
• Document existing conditions.
• Develop accurate scopes of work.

Customer Management

• Guide customers through the restoration process.
• Set clear expectations from project start through completion.
• Maintain regular communication with customers.
• Obtain all required authorizations and project documentation.
• Deliver outstanding customer service throughout the project.

Scope Development

• Prepare complete field documentation packages.
• Capture detailed project photographs.
• Complete measurements and sketches.
• Upload project documentation and moisture readings accurately and timely.

Production Oversight

• Manage subcontractors and field crews.
• Monitor project progress and timelines.
• Ensure work meets company quality standards.
• Identify and document change orders when needed.
• Drive projects to successful completion.

What You'll Be Responsible For

• Site inspections
• Accurate project scope development
• Production execution
• Customer satisfaction
• Project quality
• Change order identification
• Successful project completion

Qualifications

• Previous experience in restoration, construction, insurance restoration, or project management.
• Strong customer service and communication skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple projects simultaneously.
• Strong attention to detail.
• Ability to read and document property damages accurately.
• Experience coordinating subcontractors and field personnel.
• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Experience with water, fire, mold, or storm restoration.
• Familiarity with restoration documentation software such as RMS, or similar platforms.
• Knowledge of moisture mapping and restoration best practices.

Performance Expectations

Successful candidates consistently demonstrate:

• Customer Satisfaction Rating of 4.7/5 or higher
• 95% Scope Accuracy
• 98% Documentation Completeness
• 95% Change Order Capture Rate
• 95% On-Time Project Completion
• Consistent achievement of division gross margin goals

Why Join Paul Davis Restoration?

At Paul Davis Restoration, we're committed to restoring properties and helping people recover after disasters. We value teamwork, integrity, accountability, and exceptional customer service. You'll join a supportive environment where your expertise makes a real difference every day.

If you're ready to lead projects, build lasting customer relationships, and be part of a company dedicated to excellence, we'd love to hear from you.