Job Title: Program Coordination Associate
Monthly Pay: $3,721 - $5,558 USD per month
Summary:
A program request arrives through a shared inbox, gets reviewed, organized into next steps, tracked through completion, and closed with clear notes. This contract Program Coordination Associate helps keep program activities moving by connecting requests, timelines, updates, and follow-up actions so participants and internal partners have dependable information. The role sits within a project delivery team and works under a program manager while partnering with project contributors, program participants, and operational contacts. This is a fully remote, work from home position based in Utah, United States, requiring focused desk-based coordination and dependable online collaboration. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities
- Receive program requests, questions, and updates through a shared email queue, internal tickets, and scheduled meetings, then acknowledge receipt and identify the requested next action.
- Review incoming details for clarity, confirm the program area, priority, owner, deadline, and dependencies, and request missing information from the appropriate contact.
- Create and maintain request items in a project management tool such as Wrike, using clear titles, action details, due dates, and assigned owners.
- Coordinate meeting invitations, reminders, and follow-up sessions through a scheduling and calendar tool such as Doodle, confirming attendee availability and meeting purpose.
- Update trackers in a spreadsheets and data entry tool such as Microsoft Excel to show milestones, open actions, completion dates, and current request status.
- Prepare concise meeting agendas, capture action notes, and distribute follow-up summaries so contributors understand their responsibilities and next steps.
- Check progress with assigned contributors, send timely reminders, and update request notes when tasks are completed, delayed, or waiting on input.
- Identify blockers, conflicting timelines, or unclear ownership and elevate them with relevant details to the program manager for direction.
- Share accurate program updates with internal partners and participants, answer routine questions using approved program information, and route complex questions to the appropriate owner.
- Close completed requests after confirming deliverables and follow-up actions, with quality judged by accuracy, turnaround, complete notes, and consistent follow-up.
Qualifications
- High school diploma or equivalent.
- No experience required; related experience preferred.
- Interest in program coordination, organized workflows, milestone awareness, and supporting multiple connected activities.
- Ability to review request details, identify missing information, and maintain clear action notes.
- Familiarity with project management tools, scheduling tools, and spreadsheet trackers is preferred.
- Clear written and verbal communication when working with program participants, contributors, and managers.
- Ability to follow established procedures, protect sensitive workplace information, and ask questions when direction is unclear.
- Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work from a desk-based home workspace in Utah, United States.
- Structured onboarding and training on the named systems, including Wrike, Doodle, and Microsoft Excel.
- Regular check-ins with the program manager to review priorities, questions, and progress.
- Opportunity to build program coordination, action tracking, timeline awareness, and stakeholder support skills.
- Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.