Monthly Pay: $3,802 - $5,647 USD per month
Summary
Each shift begins with the open queue: emails, tickets, and system notices requiring review. The Data Management Coordinator organizes incoming updates, checks information against source materials, and keeps shared business information current so internal teams can rely on consistent details. This role sits within the administrative operations team and works under an administrative team lead while partnering with request coordinators, internal users, and operations colleagues. This is a fully remote, work from home position based in Rhode Island, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities
- Open the incoming request queue, review emails and tickets, and sort updates by urgency, source, and required action.
- Review submitted information for complete fields, consistent formatting, duplicate entries, and alignment with established field definitions.
- Compare requested updates with source materials, identify missing details or conflicting information, and note questions for clarification.
- Enter approved updates into assigned databases, using clear labels and established naming conventions to support reliable retrieval.
- Maintain tracking sheets using a spreadsheets and data entry tool such as LibreOffice Calc to monitor request status, ownership, and completion dates.
- Coordinate with internal users and request coordinators to clarify unclear submissions, obtain missing information, and confirm completed updates.
- Track open work and due dates in a project management tool such as Basecamp, keeping task status current for the administrative operations team.
- Follow up on unresolved requests through the appropriate email or ticket channel and escalated repeated gaps or access concerns to the administrative team lead.
- Prepare concise status summaries that identify completed work, pending questions, recurring field issues, and items needing team review.
- Maintain careful handling of business information and follow established access practices when reviewing, updating, or sharing system details.
- Meet quality expectations through accurate updates, timely turnaround, complete notes, consistent field use, and documented follow-up on open items.
Qualifications
- High school diploma or equivalent.
- About 1-2 years of related information coordination, database support, or administrative operations experience preferred.
- Familiarity with structured databases, field definitions, duplicate review, and consistent formatting practices preferred.
- Experience reviewing source materials and translating approved updates into organized database fields preferred.
- Comfort using a spreadsheets and data entry tool such as LibreOffice Calc and a project management tool such as Basecamp preferred.
- Ability to read detailed requests, identify incomplete information, and communicate clarification needs in a clear, professional manner.
- Strong written communication for email updates, ticket notes, status summaries, and follow-up messages.
- Ability to manage a queue of changing requests while maintaining orderly priorities and complete task notes.
- Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work from a dedicated home workspace in Rhode Island, United States.
- Structured onboarding and training on the named systems, including LibreOffice Calc and Basecamp.
- Regular check-ins with the administrative team lead to review priorities, questions, and progress.
- Opportunity to build skills in database navigation, field review, queue coordination, and progress tracking.
Benefits
- Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.