Employee Experience Coordinator

Talentoma; Texas; Remote; USD 47,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Job summary

Talentoma is seeking an Employee Experience Coordinator to manage the open queue, respond to employee questions, and support workplace programs. This fully remote role is based in Texas and requires a 40-hour weekly commitment.

You will partner with HR, people operations, and hiring teams to keep experience activities moving, coordinate onboarding tasks, and ensure accurate updates across systems with professional communication.

Qualifications

• Experience in employee experience or workplace coordination preferred.
• Familiarity with Greenhouse for applicant tracking preferred.
• Proficient in scheduling, calendar management, and data entry.

Responsibilities

• Review and triage daily employee inquiries and requests with clear next steps.
• Coordinate welcome activities and onboarding milestones with internal contacts.
• Verify request details and record updates in Google Sheets.
• Maintain task status in Asana for visibility among team members.
• Schedule orientation meetings and events using Google Calendar with reminders.
• Update candidate-to-employee data in Greenhouse and flag missing info.
• Respond to routine questions about resources and programs with professional tone.
• Gather feedback after activities and share insights with HR lead.
• Follow up with managers when requests stall or need decisions.
• Escalate sensitive concerns to HR lead with complete notes.

Skills

Customer service mindset

Communication skills

Scheduling & calendar management

Attention to detail

Remote work readiness

Education

High school diploma or equivalent

Tools

Google Calendar

Asana

Greenhouse

Google Sheets

Job description

Job Title

Employee Experience Coordinator

Monthly Pay

$4,220 - $5,731 USD per month

Summary

Each shift begins with the open queue: employee questions, emails, and requests for help with welcome activities, workplace resources, and internal events. The Employee Experience Coordinator organizes timely responses and practical next steps that help employees feel informed, connected, and ready to participate in workplace programs. Working under an HR team lead, this coordinator partners with employees, people operations colleagues, hiring teams, managers, and training contacts to keep experience activities moving. The role supports clear handoffs, accurate updates, and thoughtful follow-up across the employee journey, making routine interactions easier for everyone involved. This fully remote, work from home position is based in Texas, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities

• Review the daily queue of employee emails, internal requests, and manager questions, sort items by urgency, and acknowledge requests with clear next steps.
• Coordinate welcome activities for incoming employees by confirming assigned tasks, sharing resource details, and tracking completed milestones with internal contacts.
• Check request details for completeness, verify names, dates, meeting information, and assigned contacts, and record accurate updates in a spreadsheets and data entry tool such as Google Sheets.
• Maintain activity tasks and status notes in a project management tool such as Asana so team members can see owners, due dates, dependencies, and follow-up needs.
• Arrange orientation meetings, feedback conversations, and experience events using a scheduling and calendar tool such as Google Calendar, while confirming attendance and sending reminders.
• Update candidate-to-employee transition details in an applicant-tracking system such as Greenhouse when assigned, and flag missing handoff information to the HR team lead.
• Respond to routine employee questions about workplace resources, internal programs, event logistics, and available contacts using approved guidance and a professional tone.
• Gather feedback from employees after activities, summarize recurring themes, and share observations with the HR team lead for discussion and future planning.
• Follow up with managers, training contacts, or people operations colleagues when a request is stalled, unclear, or requires a decision outside the coordinator's scope.
• Escalate sensitive employee concerns, unresolved access to workplace resources, or repeated process gaps to the HR team lead with complete notes and relevant history.
• Meet quality expectations through accurate updates, prompt turnaround, complete notes, reliable follow-up, and respectful employee interactions.

Qualifications

• High school diploma or equivalent.
• About 1-2 years of related employee experience, people operations, workplace coordination, or administrative coordination experience preferred.
• Familiarity with employee journey activities, orientation support, workplace programs, internal events, and feedback follow-up preferred.
• Experience using an applicant-tracking system such as Greenhouse to review assigned handoff details preferred.
• Working knowledge of a scheduling and calendar tool such as Google Calendar for arranging meetings and confirming participants preferred.
• Ability to use a project management tool such as Asana and a spreadsheets and data entry tool such as Google Sheets to maintain clear status updates.
• Strong ability to write courteous, easy-to-understand responses and communicate professionally with employees, managers, and internal partners.
• Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work supporting employees and internal partners from a dedicated home workspace.
• Structured onboarding and training on the named systems, workflow steps, workplace resources, and escalation paths.
• Regular check-ins with the team lead to review priorities, questions, completed activities, and development goals.
• Opportunities to build employee experience coordination, event support, feedback analysis, and cross-functional planning skills.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.