Program Associate, Community Interpreter Bank (Outreach)

The New York Immigration Coalition (NYIC); New York (NY); Hybrid; USD 53,000 - 65,000; Full time

Benefits offered by this job

Full benefits plan

Unlimited vacation time

Paid sick leave

Pre-tax benefits

Retirement plan

Job summary

The New York Immigration Coalition (NYIC) is seeking a Program Associate for the NYC Community Interpreter Bank training program. You’ll lead outreach, recruit interpreters from immigrant communities, and coordinate trainings and events in NYC, with a focus on engagement and logistics.

You’ll work under the Senior Program Manager, building partnerships, developing multilingual materials, and tracking recruitment metrics to support program impact.

Qualifications

• 2 years of experience in outreach, community engagement, communications, or program coordination.
• Demonstrated ability to build relationships with diverse stakeholders, including immigrant communities, grassroots organizations, and community leaders.
• Strong written and verbal communications skills, including experience creating outreach content for newsletters, social media, or public events.
• Excellent organizational skills and ability to manage multiple projects, deadlines, and logistics at once.
• Proficiency with Salesforce, Google Workspace, Asana, or other project management and CRM software.
• Experience planning trainings, events, and public programs.
• Knowledge of language access laws, policies, and issues, and/or commitment to language justice.
• Commitment to the mission of the New York Immigration Coalition

Responsibilities

• Develop and implement outreach strategies to recruit trainees to become interpreters from immigrant and underrepresented communities across NYC.
• Build and maintain relationships with community organizations, leaders, and stakeholders.
• Represent the interpreter Bank at events, meetings, and community spaces.
• Design and distribute multilingual outreach materials, flyers, and digital content.
• Manage interpreter recruitment tracking, including interest forms, training calendars and schedules, and communications.
• Support visibility of the Interpreter Bank through social media, newsletters, and the NYIC website.
• Coordinate with training providers and subcontractors.
• Manage logistics for interpreter trainings, workshops, graduation ceremonies, and other community‑facing events.
• Send regular updates and communications to interpreters about upcoming opportunities and deadlines.
• Collect feedback from interpreters, partners, and participants to evaluate and improve outreach efforts.
• Maintain organized records of recruitment and engagement metrics for reporting and evaluation purposes.
• Support the Community Programming team as needed.
• Occasionally carries or moves materials weighing 50 pounds or less.

Skills

Outreach experience

Community engagement

Communications skills

Project coordination

Relationship building

Multilingual outreach

Tools

Salesforce

Google Workspace

Asana

Job description

The New York Immigration Coalition (NYIC) is seeking a Program Associate for the NYC Community Interpreter Bank training program. You’ll lead outreach, recruit interpreters from immigrant communities, and coordinate trainings and events in NYC, with a focus on engagement and logistics.

You’ll work under the Senior Program Manager, building partnerships, developing multilingual materials, and tracking recruitment metrics to support program impact.