Program Associate, NYC Community Interpreter Bank (Training Engagement & Outreach)

The New York Immigration Coalition (NYIC); New York (NY); Hybrid; USD 53,000 - 65,000; Full time

Benefits offered by this job

Full benefits plan

Unlimited vacation time

Paid sick leave

Pre-tax benefits

Retirement plan

Job summary

The New York Immigration Coalition (NYIC) is seeking a Program Associate for the NYC Community Interpreter Bank training program. You’ll lead outreach, recruit interpreters from immigrant communities, and coordinate trainings and events in NYC, with a focus on engagement and logistics.

You’ll work under the Senior Program Manager, building partnerships, developing multilingual materials, and tracking recruitment metrics to support program impact.

Qualifications

• 2 years of experience in outreach, community engagement, communications, or program coordination.
• Demonstrated ability to build relationships with diverse stakeholders, including immigrant communities, grassroots organizations, and community leaders.
• Strong written and verbal communications skills, including experience creating outreach content for newsletters, social media, or public events.
• Excellent organizational skills and ability to manage multiple projects, deadlines, and logistics at once.
• Proficiency with Salesforce, Google Workspace, Asana, or other project management and CRM software.
• Experience planning trainings, events, and public programs.
• Knowledge of language access laws, policies, and issues, and/or commitment to language justice.
• Commitment to the mission of the New York Immigration Coalition

Responsibilities

• Develop and implement outreach strategies to recruit trainees to become interpreters from immigrant and underrepresented communities across NYC.
• Build and maintain relationships with community organizations, leaders, and stakeholders.
• Represent the interpreter Bank at events, meetings, and community spaces.
• Design and distribute multilingual outreach materials, flyers, and digital content.
• Manage interpreter recruitment tracking, including interest forms, training calendars and schedules, and communications.
• Support visibility of the Interpreter Bank through social media, newsletters, and the NYIC website.
• Coordinate with training providers and subcontractors.
• Manage logistics for interpreter trainings, workshops, graduation ceremonies, and other community‑facing events.
• Send regular updates and communications to interpreters about upcoming opportunities and deadlines.
• Collect feedback from interpreters, partners, and participants to evaluate and improve outreach efforts.
• Maintain organized records of recruitment and engagement metrics for reporting and evaluation purposes.
• Support the Community Programming team as needed.
• Occasionally carries or moves materials weighing 50 pounds or less.

Skills

Outreach experience

Community engagement

Communications skills

Project coordination

Relationship building

Multilingual outreach

Tools

Salesforce

Google Workspace

Asana

Job description

Organization: New York Immigration Coalition

Job Title: Program Associate, NYC Community Interpreter Bank (Training Engagement & Outreach)

Department: Programs & Membership

Team: Community Programming

Reports to: SeniorProgram Manager, NYC Community Interpreter Bank

Employment Status: Permanent, Full Time/Non‑Exempt (40 hours/week). Occasional evening and weekend work required.

Location: New York City. 4 days in office/1 day remote, with regular travel within the five boroughs for community outreach and events

Annual Salary: $59,100/year

Overview of the Organization

The New York Immigration Coalition (NYIC) is an umbrella policy and advocacy organization for nearly 200 groups in New York State. We envision a New York state that is stronger because all people are welcome, treated fairly, and given the chance to pursue their dreams. Our mission is to unite immigrants, members, & allies so all New Yorkers can thrive. We represent the collective interests of New York’s diverse immigrant communities and organizations and devise solutions to advance them; advocate for laws, policies, and programs that lead to justice and opportunity for all immigrant groups; and build the power of immigrants and the organizations that serve them to ensure their sustainability, to improve people’s lives, and to strengthen our state.

Our organizational values: Inclusive & Representative; Fair & Just; Accountable & Trusted.

Position Overview

The Program Associate supports the NYC Community Interpreter Bank’s training program, carrying the day‑to‑day work of trainee recruitment, community engagement, and event coordination. The role is the program’s primary point of contact for prospective and current trainees, keeping recruitment, communications, and training logistics moving.

Reporting to the Senior Program Manager, NYC Community Interpreter Bank, who oversees the program and sets its training standards, the Associate develops and executes outreach strategies to recruit interpreters into the CIB training program and to engage communities, particularly immigrant and underrepresented populations. The position is weighted toward hands‑on outreach and coordination rather than program design.

Outreach, Recruitment and Community Engagement

• Develop and implement outreach strategies to recruit trainees to become interpreters from immigrant and underrepresented communities across NYC.
• Build and maintain relationships with community organizations, leaders, and stakeholders.
• Represent the interpreter Bank at events, meetings, and community spaces.
• Design and distribute multilingual outreach materials, flyers, and digital content.
• Manage interpreter recruitment tracking, including interest forms, training calendars and schedules, and communications.
• Support visibility of the Interpreter Bank through social media, newsletters, and the NYIC website.

Trainings, Events and Communications

• Coordinate with training providers and subcontractors.
• Manage logistics for interpreter trainings, workshops, graduation ceremonies, and other community‑facing events.
• Send regular updates and communications to interpreters about upcoming opportunities and deadlines.
• Collect feedback from interpreters, partners, and participants to evaluate and improve outreach efforts.
• Maintain organized records of recruitment and engagement metrics for reporting and evaluation purposes.
• Support the Community Programming team as needed.
• Occasionally carries or moves materials weighing 50 pounds or less.

Qualifications

• 2 years of experience in outreach, community engagement, communications, or program coordination.
• Demonstrated ability to build relationships with diverse stakeholders, including immigrant communities, grassroots organizations, and community leaders.
• Strong written and verbal communications skills, including experience creating outreach content for newsletters, social media, or public events.
• Excellent organizational skills and ability to manage multiple projects, deadlines, and logistics at once.
• Proficiency with Salesforce, Google Workspace, Asana, or other project management and CRM software.
• Experience planning trainings, events, and public programs.
• Knowledge of language access laws, policies, and issues, and/or commitment to language justice.
• Commitment to the mission of the New York Immigration Coalition

Must be legally authorized to work in the United States for any employer.

In addition to a competitive salary, NYIC offers a full benefits plan, unlimited vacation time, paid sick leave, pretax benefits, and a comprehensive retirement plan.

*The NYIC has a transparent and equitable salary structure. Starting salaries for each position are set in advance with no room for negotiation.

All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, immigration status of citizenship, sex, age, disability or marital status.