Program Assistant — TSA Admin & Operations (Flexible Scheduling)

Travel Security Careers; Waterloo (IA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) is seeking Program Assistants to help keep offices and airport field operations organized. You will provide administrative and program support to managers, coordinate daily activities, and maintain records and correspondence.

The role involves data tracking, scheduling, and ensuring timely completion of tasks across various program areas. A detail-oriented communicator with experience in office software will thrive in this role.

Qualifications

• Experience in administrative or program support in a busy office.
• Ability to track deadlines, records, or performance information.
• Proficient in creating reports, spreadsheets, and presentations.
• Experience using office software to organize information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Microsoft Office or comparable

Records and document management

Calendar, meeting, deadlines

Customer service

Multitasking

Discretion with sensitive information

Tools

Office software

Job description

Transportation Security Administration (TSA) is seeking Program Assistants to help keep offices and airport field operations organized. You will provide administrative and program support to managers, coordinate daily activities, and maintain records and correspondence.

The role involves data tracking, scheduling, and ensuring timely completion of tasks across various program areas. A detail-oriented communicator with experience in office software will thrive in this role.