Program Assistant, Senior Services & Outreach

Selfhelpelderly; San Francisco (CA); On-site; USD 19,000 - 32,000; Full time

Job summary

Self-Help for the Elderly is seeking a Program Assistant in San Francisco to support Senior Escort Services and housing programs, handling intake, scheduling, referrals, and office duties. The role involves coordinating with the Program Supervisor, training volunteers, outreach, data collection, and preparing reports for funding sources.

Ideal candidates have a high school diploma, experience in health or aging services, bilingual English and Cantonese, and strong MS Office skills, with ability

Qualifications

• High school diploma; bachelor’s degree preferred.
• Experience in health, social or aging services.
• Excellent verbal and written communication and presentation skills.
• Self-motivated, organized and able to multitask under minimal supervision.
• Proficient in MS Office and the Internet.
• BilIteracy in English and Cantonese is required; Chinese a plus.

Responsibilities

• Answers incoming phone calls for the Social Services Department as the Receptionist.
• Provides intake, assessment, scheduling and referral to seniors for Senior Escort Services.
• Assists the Program Supervisor in scheduling senior escort appointments and coordinating with clients, workers and drivers.
• Receives training as a Senior Escort Service Worker and provides escort services when needed.
• Performs administrative tasks: filing, data entry, invoices, and main line duties.
• Conducts outreach to promote Social Services programs and maintains consumer files.
• Prepares reports for funding sources and maintains required data collection forms.
• Recruiting, screening, and training volunteers; scheduling in-service training.

Skills

Verbal and written communication

Bilingual English Cantonese

Organized multitasking

MS Office proficiency

Health/social aging services

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Job description

Self-Help for the Elderly is seeking a Program Assistant in San Francisco to support Senior Escort Services and housing programs, handling intake, scheduling, referrals, and office duties. The role involves coordinating with the Program Supervisor, training volunteers, outreach, data collection, and preparing reports for funding sources.

Ideal candidates have a high school diploma, experience in health or aging services, bilingual English and Cantonese, and strong MS Office skills, with ability