Bilingual Administrative Assistant – Social Services & Housing

Self-Help For The Elderly; San Francisco (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Self-Help For The Elderly is seeking a Program Assistant in San Francisco, CA to support the Social Services Department. This full-time role handles receptionist duties, clerical tasks, reports, and outreach for senior housing and escort programs.

The position requires a high school diploma (BA preferred), strong communication skills, and ability to multitask in a fast-paced office. Bilingual English/Cantonese is highly valued. Travel may be required.

Qualifications

• High school diploma required; bachelor’s degree preferred for the role.
• Experience in health, social or aging services in the community is desirable.
• Excellent verbal and written communication and presentation skills.
• Must be self-motivated, organized and able to multitask with minimal supervision.
• Proficiency in MS Office and internet tools is expected.
• Must be bilingual in English and Cantonese; biliteracy in Chinese is a plus.
• Valid CA driver license and ability to travel as needed.

Responsibilities

• Answer incoming phone calls for the Social Services Department as a receptionist.
• Support day-to-day office operations and maintain a clean, neat environment for clients and staff.
• Provide general clerical tasks such as filing, typing, faxing, copying, and data entry.
• Prepare reports for funding sources and maintain client files and required data forms.
• Assist with outreach to promote social services programs in the community.
• Provide intake, assessment, scheduling and referral for seniors 60+ for escort and housing programs.
• Coordinate scheduling and communication with clients, service workers and drivers.
• Receive training as a Senior Escort Service Worker and provide escort services when needed.
• Offer information and referrals on housing opportunities and assist with application processes.

Skills

Verbal communication

Written communication

Organization

Multitasking

MS Office

Internet

Bilingual English/Cantonese

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Internet

Job description

Self-Help For The Elderly is seeking a Program Assistant in San Francisco, CA to support the Social Services Department. This full-time role handles receptionist duties, clerical tasks, reports, and outreach for senior housing and escort programs.

The position requires a high school diploma (BA preferred), strong communication skills, and ability to multitask in a fast-paced office. Bilingual English/Cantonese is highly valued. Travel may be required.