Program Assistant I: Academic & Administrative Unit

State of New Hampshire; New Hampshire; On-site; USD 37,000 - 49,000; Full time

Job summary

The State of New Hampshire, Department of Safety, Division of Fire Standards and Training & EMS, is seeking an Academic and Administrative Unit Assistant (Program Assistant I) to support course applications, student records, and certification documentation.

You will maintain databases, issue certificates, coordinate audits, and provide administrative and customer service support including reception, mail, and filing.

Qualifications

• Equivalent combination of 3 years of education and experience after completion of high school.
• Valid driver’s license.
• Fingerprint background check and motor vehicle record check required to ensure suitability for confidential information.
• Trainee option: 2+ years of relevant education and experience may be hired in trainee status.

Responsibilities

• Processes course applications by reviewing submissions for completeness and verifying prerequisite requirements.
• Reviews, verifies, and processes course completion records and student documentation to determine eligibility for examinations and certifications.
• Maintains participant records by updating and tracking information in computerized databases and other record management systems.
• Enters course, student, and EMS provider data into databases and issues certification documentation.
• Coordinates with support staff to audit data entry related to certificates, licenses, and course completions.
• Provides administrative support including answering phones, reception, mail, scanning and document management, and filing systems.
• Maintains and updates the Division's website with course announcements and online registration content.
• Prepares and processes accounts receivable documentation for training programs.

Education

Equivalent combination of 3 years of education and experience after high school

Job description

The State of New Hampshire, Department of Safety, Division of Fire Standards and Training & EMS, is seeking an Academic and Administrative Unit Assistant (Program Assistant I) to support course applications, student records, and certification documentation.

You will maintain databases, issue certificates, coordinate audits, and provide administrative and customer service support including reception, mail, and filing.