Program Assistant: Administrative & Ops Support

Transportation Security Careers; Winthrop (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant in Winthrop to provide administrative and program support across offices. You will coordinate activities, manage records, and prepare materials while communicating with teams and stakeholders.

The role emphasizes accuracy, handling multiple assignments, and ensuring schedules stay on track. Eligible candidates may cover finance, HR, scheduling, payroll, or related areas as needed.

Qualifications

• Specialized administrative or program support experience in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Ability to use office software to organize information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with procedures.

Skills

Organizational skills & attention to 细

Written & verbal communication

Data entry & tracking

Records & document management

Calendar & deadline coordination

Customer service & professional comms

Multi-tasking with accuracy

Discretion when handling sensitive信息

Education

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant in Winthrop to provide administrative and program support across offices. You will coordinate activities, manage records, and prepare materials while communicating with teams and stakeholders.

The role emphasizes accuracy, handling multiple assignments, and ensuring schedules stay on track. Eligible candidates may cover finance, HR, scheduling, payroll, or related areas as needed.