Program Assistant: Administrative & Operations Support

Travel Security Careers; Phoenix (AZ); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) is seeking Program Assistant opportunities in Phoenix to keep offices and field operations organized and running smoothly. You will support managers and staff with administrative coordination, data tracking, scheduling, records, payroll, and other day-to-day program needs.

These roles require attention to detail, ability to manage multiple assignments, and clear communication with diverse teams.

Qualifications

• Experience providing administrative or program support in a busy office.
• Ability to prepare reports, correspondence, spreadsheets, or presentations.
• Skill in tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Ability to monitor program metrics and identify discrepancies.
• Support payroll, timekeeping, finance, human resources, or scheduling functions.
• Ability to make recommendations based on administrative findings or reports.
• Proficiency using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Tracking

Microsoft Office

Records management

Calendar coordination

Deadline coordination

Customer service

Discretion

Job description

Transportation Security Administration (TSA) is seeking Program Assistant opportunities in Phoenix to keep offices and field operations organized and running smoothly. You will support managers and staff with administrative coordination, data tracking, scheduling, records, payroll, and other day-to-day program needs.

These roles require attention to detail, ability to manage multiple assignments, and clear communication with diverse teams.