Program Assistant: Admin & Operations (Monterey)

Travel Security Careers; Monterey (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

The Transportation Security Administration in Monterey, MA, is seeking Program Assistants to support TSA managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

This role emphasizes attention to detail, handling multiple assignments, and effective communication across teams, with responsibilities varying by program area.

Qualifications

• Administrative or program support experience in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Tracking

Office software

Records management

Calendar coordination

Customer service

Discretion

Tools

Microsoft Office

Job description

The Transportation Security Administration in Monterey, MA, is seeking Program Assistants to support TSA managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

This role emphasizes attention to detail, handling multiple assignments, and effective communication across teams, with responsibilities varying by program area.