Program Assistant: Admin & Operations (Full-Time)

TSA Hiring Service; Knoxville (TN); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration seeks Program Assistants in Knoxville to provide administrative and program support, manage schedules, maintain records, and help ensure daily operations run smoothly. This role emphasizes attention to detail, coordination across teams, and accurate data handling in a busy federal office.

Responsibilities vary by assignment and may include assisting with finance, HR, scheduling, payroll, or other TSA program areas, compiling reports, preparing

Qualifications

• Specialized experience in administrative or program support.
• Ability to prepare reports, spreadsheets, or presentations.
• Track deadlines, assignments, records, or performance information.
• Proficiency with office software and electronic systems.
• Ability to coordinate multiple assignments with accuracy.

Responsibilities

• Provide administrative and program support to TSA managers.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Tracking

Basic analysis

Microsoft Office

Records management

Calendar management

Deadline coordination

Customer service

Professional communication

Multitasking

Discretion

Tools

Microsoft Office

Job description

The Transportation Security Administration seeks Program Assistants in Knoxville to provide administrative and program support, manage schedules, maintain records, and help ensure daily operations run smoothly. This role emphasizes attention to detail, coordination across teams, and accurate data handling in a busy federal office.

Responsibilities vary by assignment and may include assisting with finance, HR, scheduling, payroll, or other TSA program areas, compiling reports, preparing