Program Assistant

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and Paid Time Off – starting

12 Paid Holidays

403b Retirement matching up to 6%

Employee Referral Program

Job summary

CASES is seeking a Program Assistant to support the ROAR unit, coordinating day-to-day admin tasks and acting as a first point of contact for new participants.

You will work with multiple departments and staff, manage data and materials, and assist with events and meetings. The role requires strong organizational skills, discretion, and a team-oriented approach in a fast-paced environment.

Qualifications

• High School Diploma required and ability to manage multiple tasks.
• Strong report production skills and attention to detail.
• Commitment to social justice and confidentiality.
• Experience navigating electronic health record systems helpful.

Responsibilities

• Coordinate day-to-day administrative activities under Team Leaders’ guidance.
• Prepare and disseminate information for ROAR unit administration.
• Collaborate with central administration and other units to support ROAR operations.
• Provide front desk coverage 2 days a week as needed.
• Schedule meetings, calls, and trainings; manage materials and rosters.
• Process invoices and fiscal documents; handle basic project follow-up.

Skills

Multitasking

Team player

Excel

Education

High School Diploma

Associate’s degree or higher

Tools

Microsoft Office Suite

Job description

Program Assistant

Job Summary

CASES seeks a Program Assistant who is committed to advancing alternative-to-incarceration programming for young people aged 16-27 through our ROAR program. (ROAR is an alternative-to-incarceration (ATI) program incorporating evidence-based practices to provide individualized services to young people with a range of needs, challenges, and goals.) The Program Assistant reporting to the Team Leader provides a wide range of administrative duties to support departmental program operations. The Program Assistant will interact with program directors and staff, executive staff, government officials, researchers, consumers, and service providers. The ideal candidate will have exceptional organizational skills and attention to detail; strong social and communication skills; a good sense of humor; an interest in skill development; and a tolerance for ambiguity that allows him/her to excel in a fast-paced, deadline-driven work environment at a growing agency.

While this is administrative position, we function as a team, and all staff members work to support our mission with our youth. All staff interact with our young people.

Shift Hours

This position is full-time Monday – Friday from 9:00 AM - 5:00 PM

Salary

The salary for this role is $47,741 per year

Location

412 E 147th St, Bronx, NY 10455. Our office is easily accessible by public transportation.

Workplace Flexibility

On-site - For roles that are 100% in-office/in-person

Work Hours

35 hours per week excluding breaks

What You Will Be Doing

• Coordinate day-to-day administrative activities based on Team Leaders’ guidance and goals; initiate action on day-to-day matters not specifically requiring the action of the Team Leader.
• Assist in gathering, preparing and dissemination of information to Team leader and staff relating to the administration and management of the ROAR unit.
• Work collaboratively with key staff in central administration, information services, fiscal, development, and the Court Services and Education, Career and Enrichment units to support the operations and management of the ROAR unit.
• Provide front desk coverage 2 days a week and as needed.
• Schedule and coordinate conference calls, interviews, meetings, and training.
• Manage departmental information and materials (e.g., staff rosters, policy manuals).
• Facilitate requests from the ROAR unit to support services (e.g., human resources, information services, facilities).
• Ability to quickly learn electronic databases to access information and use project management software and data visualization tools.
• Process fiscal documents (e.g., invoices, check requests, credit card expenditure forms).
• Prepare meeting materials (e.g., graphs, charts) and take meeting minutes ensuring meeting action items are documented and executed by responsible staff; independently handle some project management of follow-up items.
• Assist in gathering data and compiling information for the Team Leader to share with executives, development, special projects staff and government and private funders and licensing agencies.
• Plan and set up special events for staff and participants.
• Photocopying, scanning, faxing, mailing, ordering food and supplies, etc.
• Participate in special projects as needed.
• Maintain confidentiality of program participants as per city, state, and federal standards.
• Initial contact person for new program participants.
• Assist participants with ordering necessities.
• Other duties, as assigned by the Team Leader or agency executive staff.

What We Are Looking For

• High School Diploma.
• Ability to manage multiple activities and prioritize appropriately.
• Excellent production skills for reports in readable formats.
• Demonstrated ability to be a team player.
• Commitment to social justice.
• Ability to maintain discretion and confidentiality.
• Ability to navigate multiple electronic health record systems.
• Proficiency in Microsoft Office Suite (especially Excel) and other products.

Preferred Skills/Qualifications

• Associate’s degree or higher.
• Previous administrative experience.
• Data analytic and project management skills.

Employee Benefits

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES

Our Values

• PEOPLE | Hold people’s stories with dignity
• UNITY | Commit to a shared mission
• RESPECT | Celebrate the strength of diversity
• PROGRESS | Always work to improve
• OPTIMIZE | Make the best use of resources
• SOLUTIONS | Work together to solve problems
• EMPATHY | Seek to understand others

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.