Director, ACES

CASES

New York, Northern (NY, KY)

Hybrid

USD 86,000 - 105,000

Full time

14 days+
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Benefits offered by this job

Medical
Dental
Vision
Vacation and PTO
Paid Holidays
Retirement 403b
Employee Referral Program

Job summary

CASES is seeking a Director for the ACES program to oversee expansion across Brooklyn and Queens, ensuring fidelity of the program model and strong staff supervision.

You will build partnerships with local communities, clergy, NYPD, probation and courts, and lead quality improvement with data-driven reporting. The role is full-time, Mon–Fri 9:00am–5:00pm, onboarding at 4 West 125th Street, with relocation to Brooklyn planned; salary $95,000 annually.

Qualifications

  • 7 years' experience working with youth and/or young adults impacted by the criminal legal system
  • 3+ years of supervisory and program/contract management
  • Understanding of the community, its needs and cultural dynamics
  • Deep passion for working with youth and families impacted by the criminal legal system
  • Experience implementing programs/services
  • Ability to create tools and systems that support team and program success
  • Demonstrated knowledge of youth development, trauma-informed practices, and behavioral interventions
  • Willingness to imagine the work differently
  • Strong communication skills including a strong command of discussing outcomes with a variety of stakeholders and strong presentation skills
  • A commitment to the team to support them through difficult moments and celebrate the beautiful moments!

Responsibilities

  • Lead program expansion across Brooklyn and Queens while maintaining fidelity to the ACES model
  • Develop ACES supervisors to manage teams and achieve leadership capacity
  • Implement performance management and professional development processes
  • Ensure alignment with youth development, trauma-informed care, and ReWire CBT model
  • Support teams in problem-solving for complex cases
  • Build and maintain relationships with program partners and stakeholders
  • Plan and execute continuous quality improvement using data
  • Prepare reports with the Data Analyst to assess impact
  • Ensure contractual obligations are met
  • Manage program budget efficiently

Skills

Leadership
Supervisory experience
Program management
Stakeholder engagement
Data reporting
Budget management
Trauma-informed care
Youth development
Communication skills
Problem solving

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director, ACES

Full time Salaried 25 Chapel st, Brooklyn, NY, US

10 days ago Requisition ID: 2445

Salary: $95,000.00 Annually

Job Summary:

CASES is seeking a Director committed to advancing ACES’s mission across Brooklyn and Queens. The Education, Career and Enrichment department at CASES specializes in serving youth and young adults impacted by the criminal legal system and those impacted by violence.

The Assertive Community Engagement & Success (ACES) program serves young men ages 16-24. The program began with services to youth residing in East Harlem or the South Bronx who may not have started but can strive to overcome threatening environments and system involvement to find the path to success. These young people will be engaged in high-risk behaviors and voluntarily engage with the ACES program.

The ACES program is currently expanding to Brownsville. We are looking for skilled team members who can envision a model based on the theory that young people regardless of roadblocks—violence, trauma, racism, gangs, incarceration, truancy and unemployment—can engage in positive relationships to change behaviors and acquire life, education and employment skills.

The ECE department is in search of a director who will support the expansion of the ACES program to Brooklyn & Queens. This role will have the administrative responsibility to ensure the program model is implemented to fidelity, supervisors have adequate support to lead their teams and that our participants receive the care they deserve. This position requires a hands‑on approach and frequent community visits to both support staff and community partners.

This position will begin at 4 West 125th Street for onboarding and training. The program is planning a future relocation to Brooklyn, with the specific site to be announced.

Salary: The salary for this role is $95,000 per year.

Shift Hours:This is a full-time position working Monday - Friday, 9:00am - 5:00pm.

Location Address: This position will begin at 4 West 125th Street for onboarding and training. The program is planning a future relocation to Brooklyn, with the specific site to be announced.

Workplace Flexibility:Flexible - (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning).

What You Will Be Doing:
  • Serve as leading champion and ambassador for advancing the program’s mission and values with internal and external stakeholders
  • Develop ACES supervisors to successfully manage teams and reach full management and team leadership capacity
  • Lead staff using a performance management and professional development process that encourages employee contributions and includes goal setting, feedback, and professional development
  • Ensure the program aligns with youth development practices, trauma-informed care, and ReWire CBT model
  • Support teams in problem-solving for complex cases
  • Identify, build, and maintain strong collaborative relationships with program partners, including leadership within local communities, clergy, NYPD, probation and court stakeholders;
  • Plan and implement continuous quality improvement processes that utilize effective performance management and metrics and utilize program data to inform planning
  • Prepare reports and work closely with the Data Analyst to assess program impact and support evaluation of performance quantitatively and qualitatively
  • Ensure contractual obligations and intentions are being met
  • Manage program budget to ensure resources are used effectively
What We Are Looking For:
  • 7 years' experience working with youth and/or young adults impacted by the criminal legal system
  • 3+ years of experience of supervisory and program/contract management
  • Understanding of the community, its needs and cultural dynamics
  • Deep passion for working with youth and families impacted by the criminal legal system
  • Experience implementing programs/services
  • Ability to create tools and systems that support team and program success
  • Demonstrated knowledge of youth development, trauma-informed practices, and behavioral interventions
  • Willingness to imagine the work differently
  • Strong communication skills including a strong command of discussing outcomes with a variety of stakeholders and strong presentation skills
  • A commitment to the team to support them through difficult moments and celebrate the beautiful moments!
Employee Benefits:
  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days-off annually
  • 12 Paid Holidays per year
  • Retirement 403b Competitive matching up to 6%
  • Employee Referral Program
  • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES
Our Values

PEOPLE|Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY|Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Job Title: Director, ACES - Brooklyn & Queens

Job Summary: CASES is seeking a Director committed to advancing ACES's mission across Brooklyn and Queens. The Education, Career and Enrichment department at CASES specializes in serving youth and young adults impacted by the criminal legal system and those impacted by violence.

The Assertive Community Engagement & Success (ACES) program serves young men ages 16-24. The program began with services to youth residing in East Harlem or the South Bronx who may not have started but can strive to overcome threatening environments and system involvement to find the path to success. These young people will be engaged in high-risk behaviors and voluntarily engage with the ACES program.

The ACES program is currently expanding to Brownsville. We are looking for skilled team members who can envision a model based on the theory that young people regardless of roadblocks—violence, trauma, racism, gangs, incarceration, truancy and unemployment—can engage in positive relationships to change behaviors and acquire life, education and employment skills.

The ECE department is in search of a director who will support the expansion of the ACES program to Brooklyn & Queens. This role will have the administrative responsibility to ensure the program model is implemented to fidelity, supervisors have adequate support to lead their teams and that our participants receive the care they deserve. This position requires a hands‑on approach and frequent community visits to both support staff and community partners.

This position will begin at 4 West 125th Street for onboarding and training. The program is planning a future relocation to Brooklyn, with the specific site to be announced.

Salary: The salary for this role is $95,000 per year.

Shift Hours:This is a full-time position working Monday - Friday, 9:00am - 5:00pm.

Location Address: This position will begin at 4 West 125th Street for onboarding and training. The program is planning a future relocation to Brooklyn, with the specific site to be announced.

Workplace Flexibility:Flexible - (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning).

What You Will Be Doing:
  • Serve as leading champion and ambassador for advancing the program’s mission and values with internal and external stakeholders
  • Develop ACES supervisors to successfully manage teams and reach full management and team leadership capacity
  • Lead staff using a performance management and professional development process that encourages employee contributions and includes goal setting, feedback, and professional development
  • Ensure the program aligns with youth development practices, trauma-informed care, and ReWire CBT model
  • Support teams in problem-solving for complex cases
  • Identify, build, and maintain strong collaborative relationships with program partners, including leadership within local communities, clergy, NYPD, probation and court stakeholders;
  • Plan and implement continuous quality improvement processes that utilize effective performance management and metrics and utilize program data to inform planning
  • Prepare reports and work closely with the Data Analyst to assess program impact and support evaluation of performance quantitatively and qualitatively
  • Ensure contractual obligations and intentions are being met
  • Manage program budget to ensure resources are used effectively
What We Are Looking For:
  • 7 years' experience working with youth and/or young adults impacted by the criminal legal system
  • 3+ years of experience of supervisory and program/contract management
  • Understanding of the community, its needs and cultural dynamics
  • Deep passion for working with youth and families impacted by the criminal legal system
  • Experience implementing programs/services
  • Ability to create tools and systems that support team and program success
  • Demonstrated knowledge of youth development, trauma-informed practices, and behavioral interventions
  • Willingness to imagine the work differently
  • Strong communication skills including a strong command of discussing outcomes with a variety of stakeholders and strong presentation skills
  • A commitment to the team to support them through difficult moments and celebrate the beautiful moments!
Employee Benefits:
  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days-off annually
  • 12 Paid Holidays per year
  • Retirement 403b Competitive matching up to 6%
  • Employee Referral Program
  • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES
Our Values

PEOPLE|Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY|Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Monday - Friday, 9am to 5pm
35 hours per week excluding breaks

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