ACES Supervisor

CASES; New York (NY); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and Paid Time Off (25 days)

12 Paid Holidays

403(b) Retirement with match

Employee Referral Program

Job summary

CASES is seeking an ACES Supervisor to lead the Assertive Community Engagement & Success program for 16‑ to 24‑year‑old youth. The role is full‑time, based in New York City, with a salary of $80,000 per year and a 9am‑to‑5pm schedule.

The Supervisor will oversee youth workers, support personal and professional development, and ensure program fidelity across boroughs, while engaging families and partners to promote positive outcomes.

Qualifications

• At least 1 year of supervisory experience or 5 years of youth work with youth and young adults impacted by the criminal legal system.
• Field presence with youth workers in the community is expected.
• Strong communication skills and ability to use Microsoft Office.
• Active/valid driver’s license required and ability to drive a 15-passenger van.

Responsibilities

• Supervise and support youth workers across the ACES program, including weekly supervision and field work.
• Hire, train, and onboard new Youth Workers and supervise and support parent advocate.
• Develop staff development opportunities and coordinate trainings in motivational interviewing and trauma‑informed care.
• Collaborate with Data Analyst to ensure accurate data entry and program records.
• Ensure safety plans, program standards, and documentation are up‑to‑date.

Skills

Supervisory experience

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Salaried MANAGEMENT 4 West 125th Street, New York, NY, US

4 days ago Requisition ID: 2444

Salary: $80,000.00 Annually

Job Title: ACES Supervisor

Job Summary:

CASES is seeking a passionate and empathetic Supervisor for their ACES team. The Education, Career and Enrichment department at CASES specializes in serving youth and young adults impacted by the criminal legal system and violence.

The Assertive Community Engagement & Success (ACES) program serves young men ages 16-24. The program began with services to youth residing in East Harlem or the South Bronx who may not have started but can strive to overcome threatening environments and system-involvement to find the path to success. These young people will be engaged in high-risk behaviors and voluntarily engage with the ACES program.

The ACES program is currently expanding to Brownsville. We are looking for skilled team members who can envision a model based on the theory that young people regardless of roadblocks—violence, trauma, racism, gangs, incarceration, truancy and unemployment—can engage in positive relationships to change behaviors and acquire life, education and employment skills.

The ACES program is in search of a team leader will support team members in developing transformational relationships with participants to support personal reflection and behavioral change.

Salary:The salary for the ACES Supervisor is $80,000.00.

Shift Hours:The ACES Supervisor is full-time Monday through Friday 9am-5pm shift.

Location Address:4 West 125th Street, 2nd floor, New York, New York, 10027

Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning).

What you will be doing:

• Supervise and support youth workers across the ACES program this includes individual weekly supervision, regular work in the field and any as‑needed case conferences
• Knowledge and familiarity with Brownsville neighborhood and its dynamics
• Hire and train new Youth Workers
• Hire, supervise and support parent advocate
• Establish professional development opportunities for youth workers and focus on CBT, relevant groups and workshops and delivering effective services to youth in ACES
• Promote staff development and competence through training, coaching and structured supervision in motivational interviewing, youth development, engagement, young adult learning, and trauma‑informed care
• Engage with Data Analyst to support accurate and timely data entry by team
• Collaborate with ACES supervisors to ensure consistent programming across boroughs
• Develop programming with milestones and standards in mind
• Ensure assessments and database case records are up‑to‑date
• Support and enhance safety plans and protocols

What we are looking for:

• Deep passion for working with youth and young adults impacted by the criminal legal system
• A willingness to be in the field alongside youth workers
• Understanding of the community, its needs and cultural dynamics
• A belief that participants, community members and team members have the ability and capacity for change
• At least 1 year of supervisory experience or 5 years of youth work experience with youth and young adults impacted by the criminal legal system
• Strong communication skills including a strong command of Microsoft office
• A commitment to the team to support them through difficult moments and celebrate the beautiful moments!
• Active/valid driver's license
• Ability to drive a 15‑passenger van
• All team members will wear ACES logo apparel during work hours provided by CASES

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days
• 12 Paid Holidays per year.
• Retirement 403(b) Competitive matching up to 6%.
• Employee Referral Program

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE|Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY|Seek to understand others

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Monday - Friday, 9am to 5pm

35 hours per week excluding breaks