Program Analyst 2

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Program Analyst 2 within the Risk & Performance Data Office (RPDO). The role focuses on developing systems, coordinating projects, and driving agile practices to improve operational efficiency and risk awareness.

You will support the Chief Risk Officer and Chief Data Officer, contribute to performance metrics, and coordinate across business units to align with the agency's strategic goals.

Qualifications

• One year as a Program Analyst 1; or
• Two years of analytical experience, one including program evaluation and recommendations, plus a bachelor's degree; or
• An equivalent combination of experience and training

Responsibilities

• Operational Support: Develop, maintain, and improve RPDO systems guiding operations
• Agile Leadership: Lead events and planning to promote agile practices
• Risk Evaluation: Assess unit maturity and document organizational risks
• Process Improvement: Identify obstacles and implement efficiency improvements
• Performance Metrics: Create and distribute operational performance metrics
• Stakeholder Coordination: Facilitate communication between RPDO staff and business units

Skills

Analytical mindset

Attention to detail

Exceptional communication

Agile leadership

Risk evaluation

Process improvement

Performance metrics

Stakeholder coordination

Education

Bachelor's degree

Job description

THE POSITION

The Public School Employees' Retirement System (PSERS) is searching for a Program Analyst 2 to join our Risk & Performance Data Office (RPDO) team. The office is growing and we are looking for the right professional to bring an analytical mindset, high attention to detail, and exceptional communication skills to this team. This position will play an integral role in the implementation of the office's operating principles and practices, work closely with the Chief Risk Officer and the Chief Data Officer to develop, implement and maintain RPDO office operational system, and serve as an informal project coordinator.

DESCRIPTION OF WORK

This position supports the Chief Risk Officer and Chief Data Officer in carrying out strategy, creating and implementing systems and support structures, and overseeing the operational process performance. You will perform the following duties:

• Operational Support: Assist in developing, maintaining, and improving systems that guide RPDO operations and responsibilities
• Agile Leadership: Lead team events and planning activities that foster effective use of agile practices and promote consistent progress
• Risk Evaluation: Assess business unit maturity and review documentation to support clear understanding of organizational risks
• Process Improvement: Identify obstacles and implement improvements that increase efficiency, communication, and team alignment
• Performance Metrics: Help create, organize, and distribute operational performance metrics that support the agency strategic plan
• Stakeholder Coordination: Facilitate communication between RPDO staff and business units to support shared goals and expectations

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Work hours may be negotiable, including potential for 30 minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. This position is hybrid telework eligible, dependent on operational and executive leadership requirements. Telework schedule varies based on current work activities. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year as a Program Analyst 1; or
• Two years of analytical experience, one of which includes professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or
• An equivalent combination of experience and training

Other Requirements

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform Essential Functions as presented in the linked Position Description.

Legal Requirements

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Veterans

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.