Program Analyst 3

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 65,000 - 100,000; Full time

Benefits offered by this job

Telework after probationary period

Job summary

Commonwealth of Pennsylvania’s Office of Unemployment Compensation seeks a Program Analyst 3 to guide major projects and strengthen statewide UC Benefits operations.

The role emphasizes data analysis, grant coordination, process improvement, and training development to support leadership decisions and improve program outcomes across Pennsylvania.

Qualifications

• One year as a Program Analyst 2 or equivalent title.
• Three years of analytical experience in program evaluation and recommendations with a bachelor's degree.
• Equivalent combination of experience and training.

Responsibilities

• Conduct studies, review data, and evaluate UC Benefits programs.
• Coordinate grant applications, reporting, and compliance with federal partners.
• Lead projects and training to improve UC operations.
• Develop training materials and e-learning courses.
• Build metrics, reports, and evaluations to inform program decisions.
• Interpret laws and recommend policy updates for compliance.

Education

Bachelor's degree

Job description

THE POSITION

As the Program Analyst 3 for the Office of Unemployment Compensation (UC) Benefits Policy, you will help guide major projects and strategic efforts that support the statewide UC Benefits program. This role allows you to use your analytical strengths to improve important processes and strengthen program operations. You will have the opportunity to work closely with leadership and staff to support planning, decision-making, and continuous improvement. Step into this rewarding role to build strong programs that benefit workers across Pennsylvania.

THE POSITION

As the Program Analyst 3 for the Office of Unemployment Compensation (UC) Benefits Policy, you will help guide major projects and strategic efforts that support the statewide UC Benefits program. This role allows you to use your analytical strengths to improve important processes and strengthen program operations. You will have the opportunity to work closely with leadership and staff to support planning, decision-making, and continuous improvement. Step into this rewarding role to build strong programs that benefit workers across Pennsylvania.

DESCRIPTION OF WORK

This role supports UC Benefits Policy leadership by providing in-depth analysis, coordinating improvement projects, and overseeing activities that strengthen program operations. The work focuses on research, training, grant management, and evaluating program outcomes across statewide UC functions. As a Program Analyst 3, you will perform the following duties:

• Program Analysis: Conduct studies, review data, and evaluate the effectiveness of UC Benefits programs
• Grant Coordination: Manage grant applications, reporting, and compliance activities with federal partners
• Process Improvement: Lead projects, provide training, and support improvements across UC operations
• Training Development: Create e-learning courses, prepare training materials, and support statewide training launches
• Performance Measurement: Build and refine metrics, reports, and evaluations to support program decisions
• Policy Guidance: Interpret laws and requirements and recommend updates to ensure compliance and strong operations

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work hours may be negotiable.
• Telework: You may have the opportunity to work from home (telework) part-time after the successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year as a Program Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or
• An equivalent combination of experience and training

Other Requirements

• This position requires federally compliant identification such as a U.S. Passport, REAL ID, or Military ID at the time of conditional job offer.
• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Veterans

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.