Management Analyst 2

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 52,000 - 71,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Management Analyst 2 in the Bureau of Administrative Services, Management Services Division. The role blends analysis, information design, and inter-department coordination to improve clear communication for multiple program offices in Pennsylvania.

The position involves serving as the team’s single point of contact for print and design requests, prioritizing projects, reviewing changes, and implementing solutions.

Qualifications

• One year of experience as a Management Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or two years of experience in technical management analysis work, and a bachelor's degree; or Any equivalent combination of experience and training.

Responsibilities

• Desktop Publishing: Create and modify project files, apply graphic production concepts and branding specifications, and proofread materials for grammar, accuracy, and accessibility.
• Internal Form Orders: Prepare, submit, and track requests for forms and other types of printed materials through internal procurement and order management systems.
• Print Vendor Coordination: Analyze program office print needs and distribution requirements, initiate requests through commercial and state print vendors, and provide guidance to help offices achieve desired results.
• Program Office Projects: Communicate with program staff in person, over the phone, and via email to discuss their document and form needs, determine project methods, revise proofs, and obtain final approvals.
• Form Analysis: Study form history, evaluate effectiveness, compare production costs, and recommend improvements.

Education

Bachelor's degree

Job description

Do you want to contribute to forms, publications, and printed materials that shape how the Department of Labor & Industry communicates important information across the Commonwealth? Apply for this Management Analyst 2 position with the Bureau of Administrative Services, Management Services Division. Work blends analysis, information design, and inter-department coordination to achieve clear communication that supports exceptional service delivery by multiple program offices. Take the next step in your career with a team that values careful planning, clear communication, and continuous improvement!

This position serves as our team’s single point of contact for print and design requests from several program areas including Unemployment Compensation, Secretary’s Office, and the Bureau of Administrative Services. Work involves prioritizing projects to ensure timeliness as well as identifying problems, reviewing and analyzing possible changes, making recommendations, and implementing solutions. As a Management Analyst 2, you will perform the following duties:

• Desktop Publishing: Create and modify project files, apply graphic production concepts and branding specifications, and proofread materials for grammar, accuracy, and accessibility
• Internal Form Orders: Prepare, submit, and track requests for forms and other types of printed materials through internal procurement and order management systems
• Print Vendor Coordination: Analyze program office print needs and distribution requirements, initiate requests through commercial and state print vendors, and provide guidance to help offices achieve desired results
• Program Office Projects: Communicate with program staff in person, over the phone, and via email to discuss their document and form needs, determine project methods, revise proofs, and obtain final approvals
• Form Analysis: Study form history, evaluate effectiveness, compare production costs, and recommend improvements

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Management Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or two years of experience in technical management analysis work, and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.